ROLE PROFILE

Reporting to the Head of Research Development and Support, and located in the Research Development and Support team, the postholder will work with the Research Support Services units to coordinate a review of internal communications channels and implement changes, in line with our Research Strategy actions and Quality Review recommendations. The expected outcome of this project will be more effective communications and better understanding by the research community of the resources available to help staff with pre and post award research activities. The postholder will also contribute to building the communications skillset within the wider Research Development and Support team.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the position include, but are not restricted to, the following:

• Mapping out the distinct and different audiences that Research Support Services need to cater to, feeding into an internal communications plan
• Carrying out a review of existing in-person and digital communications channels used by Research Support Services
• Facilitating the development of the online directory as part of an enhanced Research Lifecycle resource
• Assessing how web analytics tools can be deployed to track researcher engagement with the Research Lifecycle resource, and the effective use of AI to assist with common queries
• Coordinating the review of handover points within the Research Lifecycle resource, linking with DCU professional service units as required
• Undertaking project duties and responsibilities as prioritised by the Director of Research Support or Head of Research Development and Support

INFORMAL ENQUIRIES IN RELATION TO THIS ROLE SHOULD BE DIRECTED TO:

Dr John Judge, Head of Research Development and Support, Dublin City University.
Phone: + 353 (0)1 700 8010 Email: john.judge@dcu.ie