WHAT YOU’LL NEED TO SUCCEED

You’ll be an exceptional communicator with strong organizational and time-management skills, proficient in Microsoft Office. We’re looking for a proactive and professional individual who handles customer service confidently, possesses excellent attention to detail, can multitask effectively, and thrives with a collaborative mindset.

Essentials:

• Previous experience in customer service or administrative roles.
• Exceptional communication skills, both written and verbal, for effective client and colleague engagement.
• Strong organizational and time-management abilities to manage priorities and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attention to detail and the ability to multitask effectively.
• A collaborative mindset, thriving both independently and as part of a dynamic team.

• Customer Communication: Manage all commercial team communications, including responding to emails and answering phone calls in a timely and professional manner.
• Project Administration: Create and maintain project files and documentation, ensuring all records are current and accessible for surveyors.
• Team Support: Provide comprehensive administrative support to the Head of Commercial Operations and the Commercial Manager, which includes tender and bid writing assistance, booking hotels, and issuing Purchase Orders to suppliers.
• Customer Service: Deliver exceptional customer service by resolving issues quickly and effectively while assisting with reactive tasks that come into the team.