Project and Business Analyst

at  Newmarket Holidays

Full time, Permanent role (Office-based or hybrid opportunity (min 2 days per week based in our office in Wallington, Surrey).
Newmarket Holidays at a glance
Our aim is to enrich lives and well-being through travel. That is our purpose. Our ‘why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers. The Newmarket Spirit is what binds us together. Throughout this, our 42nd year, and all other years, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here.
The role
We seek a dynamic and results-oriented Project and Business Analyst to join our fast-paced travel technology company. This hybrid role reports to the Head of PMO, and combines the responsibilities of managing and delivering technology projects with the analytical skills of a business analyst. You will play a key role in bridging the gap between business needs and technical implementation, ensuring successful project delivery on time and within budget.
What I do

Project Management:

• Develop and maintain detailed project plans, including scope, schedule, resources, and budget.
• Manage project risks and issues, taking proactive steps to mitigate them.
• Track project progress, staff time tracking against projects and report on status to stakeholders.
• Facilitate project meetings and ensure clear communication among all team members.
• Manage project resources effectively, including developers, supplier resources, and testers.
• Monitor project financials and ensure adherence to budget.

Business Analysis:

• Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria.
• Analyse business processes and identify opportunities for improvement.
• Develop user stories and acceptance criteria for project deliverables.
• Participate in user testing and provide feedback to development teams.

• Document project requirements and specifications in a consistent and organised manner.Stay up-to-date on industry trends and best practices in travel technology.

Who I am

• Minimum 3-5 years of experience in a project management or business analysis role, preferably within the travel industry or retail ecommerce.
• Strong understanding of Agile project methodologies (e.g., Scrum, Kanban).
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Proven ability to work independently and manage multiple priorities effectively.
• Advanced analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence).
• Experience with software development methodologies (e.g., Waterfall, Agile) is a plus.
• Understanding of data analytics and visualisation tools is a plus.
• Travel experience with either travel reservation systems or an understanding of the UX requirements of a travel e-commerce website would be a plus.

• Comfortable presenting ideas to stakeholders.Experience of working alongside/in development teams.

What we can offer you

• A changing and multi-cultural team-spirited environment with opportunities to learn from new experiences and challenges.
• Leaders who are interested in your development and committed to helping you to be the best version of yourself.
• A responsible organisation that cares about its people, the environment, and the communities we visit.
• Encouragement to take initiative and try something new and different.
• A flexible and hybrid-working arrangement.

• An exciting set of benefits.The opportunity to visit our destinations and experience our holidays.

• Join us!
  Travel is a wonderful industry to be part of. If you’re passionate about holidays - perhaps you’ve done a similar job before or have some other experience that is relevant - we’d love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, please send your CV with a brief covering note about your salary expectations and any notice period to recruitment@newmarketholidays.co.uk
  Please note only shortlisted candidates will be contacted.
  No agencies, please
  As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays

Please refer the Job description for details