Project and Service Management Staff Officer with security clearance at WLG

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Service Management, Subject Matter Expertise, ISO/IEC 20000, Service Transition, Service Operation, Continual Service Improvement, Service Now, Configuration Management, Quality Management, KPI Development, Budget Management, Microsoft Excel, Financial Tools, Communication Skills, NATO Knowledge

Industry

Financial Services

Description

Would you like to join the leading international intergovernmental organization? We are seeking an accomplished Project and Service Management Staff Officer to support a dynamic, high-visibility NATO initiative. This interim role offers the opportunity to shape project delivery and service integration within a cutting-edge operational environment. You will act as a key advisor, facilitator, and change agent—ensuring projects are delivered on time, within budget, and to the highest standards of quality and compliance. Responsibilities: Project Management: Plan, implement, and manage assigned projects in accordance with NATO regulations and NCIA policies. Ensure projects are delivered within defined Time, Cost, and Quality tolerances. Facilitate the integration of new or modernized capabilities within the ESOC. Participate in project management activities and provide technical support as needed. Service Management: Provide Subject Matter Expertise (SME) to support ESOC Service Management and its integration with NCIA systems. Create, coordinate, and publish documentation, ensuring alignment with existing frameworks. Support ESOC’s ISO/IEC 20000 certification efforts across all stages. Assist in day-to-day service management tasks and initiatives. Essential Qualifications & Experience: A Bachelor's degree at a nationally recognised / certified University in a related discipline. Proven experience of at least 8 years in Project Management; Proven experience of at least 5 years in Service Management practices with particular emphasis to Service Transition, Service Operation and Continual Service Improvement; A recognised and still valid Project Management certification, such as PRINCE 2 or similar; A recognised and still valid Service Management certification, such as ITIL or ISO/IEC 20000; Demonstrable knowledge of and experience using Service Now; Knowledge of configuration management concepts, system life cycle management and quality management; Knowledge and experience in Project Management tools; Experience in successfully leading multi-functional teams as a self-motivated decision maker, anticipating risks, taking initiative and acting as a Change Champion; Experience in developing and managing KPI's and metrics; Experience in business planning, preparation and production of budget submissions; Due to the sensitivity of the work, he/she must possess an unequivocal level of trust and discretion; Demonstrated capacity to exercise strong judgement in advising unit leadership, setting priorities, and executing requirements; Advanced skills with Microsoft Excel; Knowledge of and experience in using financial tools (such as Oracle, SAP, etc...); Prior experience of working in an international environment comprising both military and civilian elements; Proven ability to communicate effectively orally, using tact and diplomacy, and in writing with good briefing skills. Knowledge of NATO responsibilities and organization, including ACO and ACT If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

Responsibilities

The Project and Service Management Staff Officer will plan, implement, and manage projects in accordance with NATO regulations while providing subject matter expertise for service management. This role involves ensuring projects are delivered on time, within budget, and to the highest standards of quality and compliance.