QUALITY HEALTH, AN IQVIA BUSINESS, HAS BEEN USING A RANGE OF METHODOLOGIES AND TECHNOLOGIES TO MEASURE AND INTERPRET PATIENT, STAFF, AND SERVICE USER EXPERIENCE FOR OVER 35 YEARS.

Our UK clients range from local and national NHS organisations; to national voluntary organisations; private sector healthcare providers; local hospices; social care organisations; and other public sector clients such as local authorities, academia, parks authorities, the probation service, and fire & rescue.
We also work internationally, most recently with patients in Australia, North America, Canada and across Europe.

• Coding and inputting large volumes of survey data and written freeform comments as necessary using bespoke verification software.
• Dealing with incoming calls from members of the public and internal NHS Staff members on the survey helpline; providing advice, information and support and actioning the calls as appropriate.
• Any ad hoc duties as required to assist with the smooth running of the organisation.