At Advocate Construction, we’re not just builders; we’re the guardians of dreams and champions of the communities where we live and work. Here, passion meets profession, and potential finds its wings. We offer growth opportunities, life-changing benefits, and an award-winning workplace culture. It’s not just about the highs of success; it’s about the journey, paved with empowerment, celebrating every voice, and reverberating through the impact we make within our walls and throughout the communities where we live and serve.
People are the heart and soul of everything we do, and we believe there’s no better investment than in them; both professionally and personally.
Are you looking to make an impact and have a fulfilling career and company culture? Then consider joining our construction team as a Build Day Administrator.

In this position, you will:

• Serve as the primary point of contact for scheduling and rescheduling all aspects of the project, including roofing, siding, gutters, and miscellaneous tasks.
• Collaborate closely with homeowners to review and confirm all project documentation, including the scope of work and color selections.
• Provide clear and concise build day instructions to homeowners, ensuring they are well-informed and prepared for the construction process.
• Meticulously document all project-related information within the CRM and Slack platforms, maintaining accurate and up-to-date records.
• Fosters effective communication and collaboration within the team, ensuring everyone is aligned and informed throughout the project.

REQUIREMENTS:

• Proven experience in a customer service role or similar role with customer-facing experience
• Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
• Strong interpersonal skills and the ability to build rapport with customers
• Ability to handle difficult situations with patience and empathy.
• Technologically savvy with the ability to learn CRM software as well as other tools required for the role
• Strong problem-solving skills and the ability to think quickly on your feet.
• Ability to work independently and as part of a team in a fast-paced environment
• Ability work 11:30 am - 8 pm CST

Please refer the Job description for details