Project Coordinator at Air Treatment Corporation

Sacramento, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

60000.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Purchase Orders Management, CRM System Usage, Equipment Submittal Generation, Purchase Order Setup, Shipment Coordination, Order Tracking, Cost Updating, Lead Time Management, Liaison Communication, Warranty Claim Management, Return Merchandise Authorization (RMA) Processing, Service Team Coordination, Interpersonal Skills, Customer Service, Problem-Solving, Time Management

Industry

Mechanical or Industrial Engineering

Description

Description Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Salary: Non-Exempt Manager: Terri Chumbley Location: Sacramento, CA (on-site) Estimated Pay: $50k - $60k Job Summary: The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and coordinators. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication. Duties/Responsibilities: • Ability to manage and book customer purchase orders (PO’s) in Customer Relationship Management (CRM) system. • Generate equipment submittals. • Set up purchase orders and release equipment to production. • Process stock orders and coordinate shipments/will call. • Upload orders, acknowledgements and track effectively. • Update costs and shipping lead times as appropriate. • Act as a liaison between company, customers, and vendors • Notify customer of shipped material/order and provide tracking information. • Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer. • Arrange start-up with the Service Team. • Perform other related duties as assigned. Requirements Required Skills/Abilities: • Excellent interpersonal and customer service skills. • Ability to manage difficult customers and situations during phone conversations or in person. • Exhibits high-level problem-solving capabilities. • Manages and prioritizes multiple tasks. • Excellent organizational skills and attention to detail. • Excellent written and verbal communication skills, transparent communication style. • Excellent time management skills with a proven ability to meet deadlines. • Familiar with CRM program(s) and creating heightened productivity through accuracy. • Proficient in Microsoft Office Suite or related software. Education and Experience: • High School diploma or equivalent required; Associate degree is preferred. • At least two years of experience in related disciplines (Construction/Customer Service/HVAC industry preferred) Physical Requirements: • Must be able to remain in a stationary position • Computer Work o Fine Motor Skills/Repetitive Motion: Significant typing, mouse usage, with repetitive wrist, hand and finger movements. • Must be able to lift up to 25 pounds at times. At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions.

Responsibilities

The Project Coordinator will plan, schedule, implement, communicate, and monitor projects, acting as a liaison between the sales team and coordinators to improve reporting, metrics, forecasting, and customer satisfaction. Key duties include managing customer purchase orders in the CRM, generating submittals, processing orders, coordinating shipments, and managing warranty claims.