Project Coordinator, Architectural Solutions at Henricksen

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Order Management, Customer Service, Communication, Problem Solving, Logistics, Detail Orientation, Team Collaboration, Microsoft Office365, Construction Terminology, Quoting, Interpersonal Skills, Organizational Skills, Fast-Paced Environment, Service Level Expectations, Vendor Management

Industry

Furniture and Home Furnishings Manufacturing

Description

Description About Henricksen Henricksen (Itasca, IL) is a full-service contract furniture, flooring, and architectural products dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. In 1962, Henricksen opened its doors as a small, family-run dealership. Today, Henricksen is a leading national dealership with twelve offices in Illinois, Minnesota, New York, Pennsylvania, Tennessee, Washington DC, and Wisconsin, 300+ full-time employees, and annual sales of $300+ million. With 300+ manufacturer partnerships, Henricksen offers an array of of products from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions including modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. HNI's furniture brands include Allsteel, Gunlocke, HBF, The HON Company, and Kimball International. Job Summary This job will be located in our Chicago or Itasca/Oak Brook office. The Project Coordinator plays a critical support role within the project execution team by providing administrative, logistical, and coordination assistance across multiple functions. They will execute order management requirements for projects as a key collaborator across internal Customer Support team, installers, vendors, and clients. Act as the central hub that drives overall quality of project delivery, engagement, outcomes, and service. Responsibilities Project Relationship Management. Engage and execute work as directed and in alignment with project roles, accountabilities, and core process. Serve as liaison between Account Executive and cross-functional team, including suppliers, installers, general contractors, and end users. Raise questions proactively to support and escalate issues as necessary. Order Entry and Management. Prepare quotes to clients using specification support software and with accurate vendors discounts and Account Executive markups applied. Place orders and maintain status reports. Maintain accountability for required client sign-off verification's. Reconcile manufacturer acknowledgements and vendor invoices. Track product to designated location and schedule transactional deliveries. Stay connected with Account Executive, Designer, and Project Manager throughout the quote to order process. Work with Accounting to accurately determine billing status, supplier waivers, credits, cost adjustments, and invoice discrepancies. Logistics and Issue Resolution. Support the punch management process. Coordination of service work at project sites. Customer Service. Maintain a professional and positive demeanor across situations, clients, and vendors. Communicate with transparency and professionalism across project team to promote exceptional client experience. Adapt to project and client needs in alignment with core process and service level expectations. Requirements Qualifications – Education and Experience Required: High school diploma or equivalent Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint) Ability to take direction Detail and task-oriented with proven organizational and problem-solving skills Work independently and collaboratively in a fast-paced, deadline-driven, and team environment Strong customer service and interpersonal orientation Strong verbal and written communication skills. Preferred: Bachelor's or associate degree in business, sales, design, real estate, construction or related field. Experience working with IBM Quantum, CAP Quoting, and AS400 software programs. Knowledge of construction terminology. Experience working in the contract furniture, design, or construction industries. Exposure/Experience with bidding and quoting. Additional Information Henricksen offers competitive wages based on skills and experience as well as comprehensive benefits packages. Henricksen is an Equal Opportunity Employer. We are fully committed to cultivating a culture that is inclusive and integrates our Core Values in everything we do, every interaction we have, and every decision we make.

Responsibilities

The Project Coordinator provides administrative, logistical, and coordination assistance across multiple functions within the project execution team. They act as a liaison between various stakeholders to ensure quality project delivery and service outcomes.