JOB DESCRIPTION

Take the next step in your professional development with an exciting opportunity as a Project Coordinator. This role involves processing orders for merchandise received through various channels such as mail, telephone, fax, email, or in-person from customers or company employees. The position is nonexempt and reports to the Project Manager.

ESSENTIAL SKILLS

• 3+ years of Admin/Coordination experience.
• Proficiency in Microsoft Office applications and Outlook.
• Knowledge of SAP or other equivalent ERP software.
• Strong communication skills, both oral and written.
• Attention to detail and accuracy in Excel data entry.
• Ability to manage construction administration, document control, customer service, project coordination, invoicing, and purchase orders.

ADDITIONAL SKILLS & QUALIFICATIONS

• High school diploma or GED diploma, or one to three years of related experience and/or training, or equivalent combination of education and experience.
• High level of interpersonal skills and flexibility.
• Capacity to handle interruptions without errors.
• Strong organizational skills to prevent errors.
• Ability to lift files, open filing cabinets, and use a stool for filing as necessary.
• Comfortable walking in the manufacturing warehouse with safety glasses to discuss order timelines and specifications.

RESPONSIBILITIES

• Review orders received for price and quantity accuracy.
• Build relationships with Sales Representatives to understand customer expectations.
• Enter orders into SAP promptly and maintain all project information and documentation for Quotes/Purchase Orders.
• Compute costs, sales representatives’ commissions, applicable taxes, and shipping charges.
• Inform customers of updated unit costs, shipping dates, anticipated delays, and any additional necessary information.
• Ensure all paperwork is accurate and appropriately sent and received from the customer, following up as necessary.
• Print order documents and forward them to the Customer Service Manager for review.
• Confirm material allocation or ordering and follow up with the Procurement Manager on material arrival dates.
• Prepare all production documents for the Production Coordinator.
• Follow up on orders sent to production to ensure timely delivery.
• Check shipping orders for accuracy regarding quantity shipped and updated freight costs.
• Specify special labeling or packaging for shipments and communicate with production and shipping departments.
• Prepare documents including customized reports, KPIs, and correspondence while updating various databases as required.
• Record customer complaints and work with the Customer Service Manager to enhance the customer experience.

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave