Project Coordinator/Director 1 at Cook Systems

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, Training, Community Engagement, Public Health Support, Technical Support, Workflow Optimization, Relationship Building, Problem Solving, Data Systems, Referral Platforms, Case Management Tools, Facilitation Skills, Documentation, Feedback Analysis, Quality Improvement, Educational Material Creation

Industry

IT Services and IT Consulting

Description

Launch Your Career with Cook Systems Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! The Project Coordinator position is responsible for supporting Health programs and county health departments. This position serves as the frontline implementation expert, delivering hands-on training, technical support, and workflow optimization to ensure successful adoption of the Closed-Loop Referral System (CLRS) for Health-Related Social Needs (HRSNs). An employee in this class provides direct, on-the-ground support for platform adoption and serves as a critical bridge between program leadership, local implementing staff, and community-based organizations. This position requires frequent travel, strong facilitation skills, and the ability to troubleshoot both technical and workflow challenges in real time. The role emphasizes relationship-building, user-centered problem-solving, and continuous quality improvement informed by frontline staff feedback. Key Responsibilities: Conduct regular in-person visits to counties participating platform rollout Provide hands-on workflow support and troubleshoot technical or process-related issues on site Observe workflows to identify gaps, inconsistencies, or best practices Build and foster relationships with staff from local implementing agencies/community-based organizations to increase usage of the TN Community Compass platform Actively listen to staff feedback during visits and interactions, documenting trends and improvement opportunities Present feedback to supervisor and leadership with actionable recommendations Monitor adoption, workflow consistency, and platform utilization across counties and programs Document and share progress, challenges, and trends with program leadership Deliver in-person and virtual training to program teams Create high-quality educational materials—including guides, job aids, and presentations Coordinate with program leads and navigators to encourage participation and engagement Serve as a liaison between county staff, leadership, and external partners Minimum Requirements: Bachelor's degree in Public Health, Social Work, Human Services, Healthcare Administration, or related field preferred; Master's degree preferred. Equivalent experience considered. At least 2 years of experience in program coordination, training, community engagement, and/or public health support Experience with community engagement and fostering relationships with community-based organizations is a plus Experience with data systems, referral platforms, or case management tools is a plus Work Environment: This role will be on site, based at central office located in Nashville, TN, with frequent travel to regional sites in Middle Tennessee. Nashville/Mid-Cumberland region residents preferred. Typical working hours are Monday - Friday, 8AM - 4:30PM CST, 37.5 hours per week. #Ll-Hybrid Why Work with Us At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one. Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you. Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters. Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way. Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard. Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation. At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems. #IND1

Responsibilities

The Project Coordinator is responsible for supporting Health programs and county health departments by delivering hands-on training and technical support for the Closed-Loop Referral System. This role involves building relationships with local agencies and documenting feedback to improve platform adoption.