Job: Project Coordinator
Location: Dublin 2
Type: Contract (6 months)
Salary: €40-60k
This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment, this position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. The Project Coordinator will work within a team environment as well as communicate internally with other departments.

Primary Objectives

• Provide members with a personalized creative experience
• Work intimately with members and coordinate the entire lifecycle of their projects
• Provide stellar customer satisfaction at all times
• Partnering with Publishing teams to ensure that members enrolled in the proper service package
• Working internally with other departments to ensure that a quality product is delivered in a timely manner
• Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
• Meeting all performance and quality metrics
• Initiating process improvement projects within the department and driving them through to completion

1. Basic Qualifications

• Associate’s Degree
• Experience working with high-volume processes
• Working knowledge of Microsoft Office Applications
• Ability to work weekends and overtime as required

Job Type: Fixed term
Contract length: 6 months
Pay: €29,504.30-€57,396.03 per year

Application question(s):

• Can you work at the weekends?

Education:

• Bachelor’s (preferred)

Experience:

• Microsoft Project: 2 years (preferred)

Work authorisation:

• Ireland (required)

Work Location: In perso

Please refer the Job description for details