JOB TITLE:

Project Coordinator- Immigration Services

Key Responsibilities:

• Client Engagement Development: Collaborate with sales consultants to evaluate client eligibility and provide insights on products and immigration policies to identify and engage potential clients.
• Client Support and Consultation: Offer expert guidance to clients, addressing inquiries about products and policies. Prepare necessary documentation to ensure successful applications.
• Complaint Resolution: Facilitate the timely resolution of client complaints, maintaining a high level of client satisfaction.
• Project Promotion Contribution: Assist in developing and executing project promotion strategies aligned with company objectives and market demands by creating marketing materials.
• Additional Responsibilities: Undertake other tasks related to channel development as assigned by senior leadership.

Requirements:

• Experience: Over 3 years of relevant experience.
• Communication Skills: Excellent proficiency in both English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Relationship Building: Strong ability to build and maintain relationships with sales consultants and potential clients.
• Problem-Solving: Exceptional problem-solving skills with a focus on delivering effective solutions.
• Self-Motivation: Capable of working independently as well as collaboratively within a team.
• Detail Orientation: Proactive and adaptable approach with strong attention to detail.

ABOUT THE ROLE:

This position provides an excellent opportunity to gain professional knowledge in the immigration business while enhancing communication skills through interactions with high-net-worth clients and key stakeholders. It offers a clear pathway for career progression and leadership development within the organization

Key Responsibilities:

• Client Engagement Development: Collaborate with sales consultants to evaluate client eligibility and provide insights on products and immigration policies to identify and engage potential clients.
• Client Support and Consultation: Offer expert guidance to clients, addressing inquiries about products and policies. Prepare necessary documentation to ensure successful applications.
• Complaint Resolution: Facilitate the timely resolution of client complaints, maintaining a high level of client satisfaction.
• Project Promotion Contribution: Assist in developing and executing project promotion strategies aligned with company objectives and market demands by creating marketing materials.
• Additional Responsibilities: Undertake other tasks related to channel development as assigned by senior leadership