Description:
We are HALO! We are the global leader in branded promotional merchandise (aka swag), uniform programs, and recognition and incentive solutions. We combine unparalleled creativity, targeted strategic insights, the diversity of our talent, and flawless execution to unleash the energy and spark the magic that create unforgettable moments, energizing and amplifying brands to capture—and hold—the attention of the people who matter most to our clients.
HALO is looking for a Project Coordinator who is responsible for overseeing client orders and the day-to-day administrative functions of these orders. Responsibilities include order follow up with suppliers and freight companies, procurement and returning of samples, order pre-invoicing, and securing purchase orders/client payment while engaging in high quality client experiences.Must be willing and able to work Pacific Time Zone hours*Prefer candidates on the West Coast who can accommodate PST work schedule*

Requirements:

• High school diploma and 2 years’ experience in project coordination, or equivalent combination of education and experience.
• Proficient in use of Microsoft Word, Excel, and Outlook.
• Ability to prioritize, manage and/or delegate multiple projects at a time.
• Foresee schedule and proactively plan.
• Outstanding written and verbal communications skills, ability to listen, give suggestions and receive feedback.
• Ability to adapt to sudden and frequent changes and move flexibly with patience and decorum.
• Use a solution-focused approach to resolving issues while maintaining professionalism and openness to a variety of possible outcomes.
• Attentive to the team’s workload, proactively providing assistance when needed.
• Ability to multi-task; manage multiple priorities within limited timeframes

• Coordinate with suppliers and their production schedules ensuring the delivery and receipt of products are accurate and on-time.
• Monitor quality control on ordered merchandise, screening for product quality and accuracy while ensuring client’s brand guidelines are adhered to.
• Coordinate timely delivery of product to appropriate destinations (embroidery, screen print, end product to client) including frequent tracking and updates on proof of delivery.
• Coordinate receipt and review of production proofs, verifying accuracy to specifications of order and final approval from client.
• Proactively consider items that could impact a shipment from arriving on time and manage around them.
• Investigate, resolve, and find solutions for customer complaints and order related issues.
• Help research and price merchandise for new projects. Retrieve quotes from suppliers and understand supplier’s company procedures, requirements, and lead-time.
• Coordinate with internal departments on customers’ behalf to ensure customer needs are met.
• Develop and grow relationships with customers by understanding their business needs, products and goals and provide solutions to best meet these needs.
• Develop and maintain positive relationships with suppliers. Keep track of special agreements and pricing available with our preferred suppliers.
• Develop strong industry and product knowledge and understand the value of products and why/how clients use them.
• Finalize outstanding billing information in a timely manner.
• Participate in staff meetings with helpful and productive suggestions and information.
• Complete other tasks as assigned by supervisor.

Requirements:

• High school diploma and 2 years’ experience in project coordination, or equivalent combination of education and experience.
• Proficient in use of Microsoft Word, Excel, and Outlook.
• Ability to prioritize, manage and/or delegate multiple projects at a time.
• Foresee schedule and proactively plan.
• Outstanding written and verbal communications skills, ability to listen, give suggestions and receive feedback.
• Ability to adapt to sudden and frequent changes and move flexibly with patience and decorum.
• Use a solution-focused approach to resolving issues while maintaining professionalism and openness to a variety of possible outcomes.
• Attentive to the team’s workload, proactively providing assistance when needed.
• Ability to multi-task; manage multiple priorities within limited timeframes.

Compensation: The estimated base hourly rate for this position is between $30.00 - $34.00 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).