We are seeking a self-motivated Project Coordinator to support project management and sales coordination—helping our growing manufacturing business deliver high-quality projects from quote to final delivery.

PREFERRED QUALIFICATIONS

• Bachelor’s degree or equivalent work experience.
• 1–3 years of sales, inside sales, project management, or technical customer support experience.
• Previous experience with technical products or components is a plus.

SKILLS & QUALITIES WE VALUE

• Excellent communication skills—written and verbal—with a friendly, patient, and professional tone.
• Ability to quickly learn and explain technical product information (doors, hardware, specs, etc.).
• Organizational and multitasking skills to manage overlapping customer projects.
• Strong interpersonal and team collaboration abilities.
• Conflict resolution, persuasion, and problem-solving skills.
• High proficiency in Microsoft Office (especially Excel); QuickBooks experience is a bonus.
• Strong math skills to calculate discounts, pricing, and project quotes accurately.
• Self-motivated and resilient—able to manage your workload with minimal oversight.

PHYSICAL REQUIREMENTS

• Prolonged sitting at a desk, working on a computer.
• Ability to lift up to 15 pounds.
• Occasionally standing/walking in a warehouse or shop environment that may not be climate controlled.

YOUR ROLE

As a Project Coordinator in the Sales Department, you will play a pivotal role in ensuring that every project moves seamlessly from the first quote to final delivery. Behind the scenes, you’ll orchestrate the flow of information, track deliverables, and proactively resolve issues to keep projects on schedule and aligned with customer expectations. Acting as a central point of contact, you’ll collaborate closely with customers, technical teams, vendors, and internal staff to ensure clarity, accuracy, and quality at every stage.
This role is ideal for someone who is self-motivated, detail-oriented, and thrives in a collaborative environment. Your ability to balance customer care, project coordination, and sales support will not only strengthen relationships but also contribute directly to our product and sales goals. By combining organizational precision with customer focus, you’ll help drive both project success and long-term growth for our team.

KEY RESPONSIBILITIES

• Develop trust and rapport with wholesale and distributor customers via phone and email.
• Guide customers through the full sales cycle—quote requests, purchase orders, template reviews, deliveries, and warranty resolutions.
• Track multiple door-related projects simultaneously, ensuring timely updates and problem resolution.
• Proactively follow up on leads and explore opportunities to expand customer accounts.
• Maintain a deep understanding of our product lines and confidently demonstrate them to customers.
• Collaborate with Production, Operations, and Technical teams to ensure product accuracy and timely delivery.
• Analyze and report on sales data regularly (daily, weekly, monthly, annual).
• Support continuous quality improvements in the sales process and customer experience.
• Create new project ideas using current products that align with customer and company goals.
• Monitor, evaluate, and improve ongoing projects.
• Track performance via CRM dashboards and outcomes metrics.
• Keep a pulse on industry trends and customer feedback.