Project Coordinator at Resolv.Global

Iloilo City, Western Visayas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

38000.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, Customer Service, Time Management, Stakeholder Communication, Risk Management, Project Documentation, Problem Solving, Critical Thinking, Resource Scheduling, CRM Proficiency

Industry

Outsourcing and Offshoring Consulting

Description

We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. This role is ideal for professionals who thrive in fast-paced environments, enjoy coordinating multiple moving parts, and take pride in delivering an exceptional customer experience. You'll work closely with customers, vendors, and internal teams to ensure projects are completed accurately, efficiently, and on schedule. Success in this role requires strong communication skills, excellent time management, a proactive mindset, and the ability to take ownership of projects from initiation through successful completion. What You'll Be Doing Manage projects throughout the implementation lifecycle from initial design through successful completion Coordinate project milestones and ensure timelines remain on track Communicate regularly with customers, vendors, and internal stakeholders regarding project status, timelines, and next steps Schedule and coordinate required resources to support project implementation Monitor project progress and proactively identify potential risks, delays, or issues Maintain accurate project documentation and updates within internal systems Utilize reports and dashboards to manage project activities and provisioning tasks Escalate issues appropriately and drive timely resolution Ensure customer expectations are properly managed throughout the project lifecycle Provide exceptional customer service while maintaining accountability for project outcomes Manage multiple projects simultaneously while maintaining accuracy and attention to detail Compensation PHP 35,000 - PHP 38,000 per month Full-time opportunity Schedule Monday through Friday 7:00 AM - 4:36 PM Mountain Standard Time (MST) Applicants must be comfortable working a schedule aligned with MST business hours Why Join Us? This is an opportunity to join a team where accountability, communication, organization, and customer experience are highly valued. You'll play a key role in ensuring successful project delivery while working alongside experienced professionals in a collaborative and supportive environment. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our hiring process includes: Resume Review Prescreen Questionnaire One-Way Video Interview Live Interview Final Interview Please note that only applicants who complete all required stages will be considered. Also note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Requirements Required Qualifications High School Diploma or equivalent Previous experience in customer service, project coordination, operations support, account coordination, implementation support, service delivery, or a related role Strong verbal and written English communication skills Excellent organizational and time management abilities Strong attention to detail and follow-through Ability to manage multiple priorities simultaneously Strong problem-solving and critical-thinking skills Ability to work independently and take ownership of assigned responsibilities Proficiency with computers and web-based systems Preferred Qualifications Experience coordinating projects, implementations, or service delivery activities Experience working with customers, vendors, and multiple stakeholders Telecommunications, technology, managed services, IT, or BPO experience Experience using CRM systems, ticketing systems, project management platforms, or similar tools

Responsibilities

Manage the implementation lifecycle of business communication solutions from design to completion. Coordinate between customers, vendors, and internal teams to ensure projects are delivered on schedule and meet expectations.