We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.
ROBINSON’s Project Coordinator is a key role as it acts as the liaison between Customers, Outside Sales, Inside Sales, Vendors, and the internal ROBINSON teams. The Project Coordinator uses their organization, communication, problem solving abilities, and customer service skills to ensure an easy & enjoyable experience for all stakeholders.
We are looking for someone with experience in the plumbing and/or lighting industry, with strong attention to detail, ability to manage multiple projects at once, and top-notch customer service skills, to join our team!

• Maintain and manage all project records.
• Answer customer inquiries.
• Prepare quotes for customers.
• Provide product specification packages for customers.
• Communicate and exchange information with customers, suppliers, contractors, and company sales staff to ensure project in on track.
• Coordinate with manufactures and reps on ETA’s and product availability.
• Schedule orders based on customers requirements for job.
• Coordinate ordering and delivery of customer orders.
• Coordinate product deliveries to job sites, source alternative product if required.
• Notify Outside Sales of any issues with orders.
• Review and action change orders and addendums.
• Process customer returns with the approval of the Outside Sales representative.
• Follow-up with vendors on issues related to customer’s orders.
• Partner and work with Credit Department.
• Point of contact for billing inquiries on projects.