QUALIFICATIONS & EXPERIENCE

• GCE ’O’ Level or equivalent; higher qualifications or relevant certifications will be a plus.
• Experience in retail, logistics, or the social service sector will be an advantage.

SKILLS & ATTRIBUTES

• Good communication and interpersonal skills.
• Responsible, organised, and able to work independently or in a team.
• Able to adapt to a dynamic work environment and respond effectively under pressure.
• Proficient in basic administrative and logistics processes.

WORK REQUIREMENTS

• Availability to work weekends, public holidays, and various retail shifts as required.
• Ability to commit beyond standard working hours, including evenings and extended periods during events, donation drives, or peak seasons.
• Comfortable with a hands-on approach, including physical setup and on-site coordination when necessary.

JOB PURPOSE

We are looking for a dedicated and hands-on team player to support and grow the operations of our Red Cross Shop, which are part of our Social Enterprise initiatives. This role is critical in ensuring smooth daily operations at our retail outlets, supporting donation logistics, and coordinating our team of passionate volunteers.
You will work closely with internal teams and community partners to strengthen our operational processes and extend the reach of our humanitarian impact. This role offers valuable exposure to retail operations in the non-profit sector, with potential for conversion to a permanent role based on performance.