OVERVIEW

We are looking for a Project Coordinator to support our Project Managers in the fast-paced world of reactive facility maintenance. In this role, you will serve as the link between clients, vendors, and our internal team to ensure service requests are handled quickly, accurately, and professionally. The Project Coordinator plays a key role in keeping jobs on track — making phone calls, providing updates, and helping resolve issues as they arise.

QUALIFICATIONS

• Strong verbal and written communication skills — confident on the phone and in email
• Highly organized with the ability to juggle multiple service requests at once
• Customer service or client-facing experience preferred
• Comfortable working in a fast-paced, reactive environment where priorities change quickly
• Proficiency with computer systems
• Prior experience in facilities, maintenance, scheduling, or service coordination a plus but not required

• Assist Project Managers in coordinating reactive maintenance jobs from start to finish
• Communicate directly with clients to confirm job details, updates, and timelines
• Contact vendors to dispatch work, confirm scheduling, and follow up on progress
• Track open service requests to ensure deadlines and service expectations are met
• Escalate urgent issues or delays to Project Managers for resolution
• Maintain accurate notes, documentation, and job records in company systems