Full job description

About Teifi

Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. Our skill in deploying Shopify Plus caters to top-tier merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue.

An AI-Forward Workplace

AI is embedded in how we work. Our team regularly uses AI tools to enhance productivity, streamline processes, and deliver better outcomes. Candidates joining us should be comfortable leveraging AI as part of their day-to-day workflow and open to developing their skills as these tools evolve. Familiarity with AI tools is a plus; a willingness to learn and adapt is a must.

As part of our hiring process at Teifi Digital, any offer of employment is conditional upon the successful completion of a background check.

Role Overview

We are seeking a Project Coordinator Co-op to support our delivery pods as they execute high-impact Shopify Plus implementations for our enterprise clients. At Teifi, our Co-op will work closely with Project Managers and pod teams, gaining hands-on exposure to how a digital agency delivers complex e-commerce projects. This is a great opportunity for a student to build real, practical project management and client-services experience, with meaningful ownership of tasks from day one.

Key Responsibilities

Client & Stakeholder Support

• Help prepare materials and agendas for client meetings and status calls
• Take meeting notes and help track action items to completion
• Support scheduling and logistics for client and internal meetings

Project Coordination

• Support project onboarding activities, including documentation setup and kickoff scheduling
• Help maintain and update project schedules, milestones, and task trackers under PM guidance
• Monitor task and ticket status across the pod, flagging anything that looks delayed or stuck
• Support light resource and capacity tracking across active projects
• Help log and track change requests as they move through review

Agile & Delivery Support

• Help schedule and organize agile ceremonies (sprint planning, stand-ups,
• retrospectives)
• Keep sprint boards and tickets in Linear/Jira up to date
• Pull basic delivery metrics (e.g. sprint velocity, task completion) for PM review
• Financial & Administrative Support
• Help track timesheet submissions and follow up on outstanding entries
• Support compiling budget actuals vs. forecast data for PM review
• Assist with organizing invoicing documentation and tracking billing milestones
• Help keep project documentation (including the RAID log) organized and up to date

Reporting

• Help compile weekly client status report content from the pod
• Support internal reporting on project health for leadership review

Team & Process

• Help onboard new team members to project tools and documentation
• Support scheduling and coordination across the pod
• Participate in retrospectives and process improvement discussion

Qualifications

• Currently enrolled in a post-secondary program (Business, Commerce, Operations, or related field), seeking a co-op/internship term
• Strong organizational skills and attention to detail
• Comfortable managing multiple small tasks and deadlines at once
• Clear written and verbal communication skills
• Interest in project management, e-commerce, or digital agency work
• Familiarity with tools like Google Workspace, Slack, or project trackers is an asset; no prior professional experience required
• Eagerness to learn, ask questions, and take initiative
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