SUMMARY

Working as part of the projects team and reporting to the Team Lead- Project Management, the Project Coordinator is a professional who is responsible for tracking, procurement, and logistic coordination of equipment and materials required for projects sold by the sales department as well as coordinating the start-ups. Key accountability is to provide accurate and timely coordination of projects, to deliver excellent customer service, updating the internal system, scheduling start-up and commissioning visits and, proactively communicating with all stakeholders.

project scope.

• Liaise with internal and external customers to proactively resolve projects issues.
• Follow up with customers for approval of equipment drawings submittals.
• Provide customers with order confirmations and delivery schedules for each ne

aesthetically pleasing for all our customers, and suppliers.

• Adhere to all Health and Safety rules and recommendations at all times.
• Other tasks and responsibilities as may be required from time to time consistent withthis position and the job description and duties set out herein

• Liaise with sales staff and ensure project files have all the background scope

documents in place to start the project.

• Set up all project information from the release, in the company’s business system.
• Maintain project database of all orders with appropriate information for present and

future reference, including tracking outstanding open orders.

• Maintain project information in appropriate folders, and on the company server.
• Calculate estimated lead and lag time to enter estimated “Target Date” in the projects’

database. Liaise with the customers to determine the final “Actual” equipment

delivery schedule to update the database.

• Order equipment and accessories from suppliers based on the determined target dates

provided by customers and with consideration to lead times.

• Review the equipment and materials inventory system before placing new orders.
• Liaise with suppliers to ensure that the correct product is supplied with correct price

and delivery schedule.

• Ensure that the equipment and materials cost from suppliers is commensurate with the

project scope.

• Liaise with internal and external customers to proactively resolve projects issues.
• Follow up with customers for approval of equipment drawings submittals.
• Provide customers with order confirmations and delivery schedules for each new

order and obtain actual delivery date requirement.

• Coordinate logistic/equipment transportation as per project’s timing requirements,

cost allocation, and customer’s confirmations.

• Maintain ownership of each project through to completion, including coordinating

with other team members in meeting customer deadlines.

• Create bills of lading for shipments from shop.
• Prepare files for invoicing, invoice on company accounting system, and ensure all

background documents are organized in the file.

• Meet departmental performance targets as required.
• Coordinate start-ups with customer, accounting, service and technicians.
• Contact Customers and communicate all necessary steps
• Schedule the visits and make sure it remains within budget
• Complete invoicing

A self-starter and a team player who is able to work both in a team environment and

independently.

• Take a proactive approach in resolving customer complaints and disputes.
• Present a professional image to the Company’s customers and suppliers maintaining

the highest ethical standard of conduct.

• Participate in company-sponsored training programs as provided.
• Assist the company in developing stronger relationships with our customers and

suppliers.

• Work with others in the company to exceed company objectives. Work together and

communicate in such a way that will avoid problems and disputes, always putting the

customer (external & internal) first. Work harmoniously with other departments.

• Be flexible in meeting the requests of the customer. There needs to be this

understanding to properly support the customer and reschedule non-critical work.

• Ensure all company documents are accurate, professional, spell checked, and

aesthetically pleasing for all our customers, and suppliers.

• Adhere to all Health and Safety rules and recommendations at all times.
• Other tasks and responsibilities as may be required from time to time consistent withthis position and the job description and duties set out herein.