COMPANY:

I’m working with a small long-standing consultancy that specialises in network security. They have proven invaluable in helping countless diverse clients secure their networks, including financial institutions, public sectors, healthcare companies, and more. Their personable approach and keen eye for attention to detail is what separates them from other consultancies – their reviews speak for themselves!
As a Project Manager/Customer Satisfaction Manager, you will deal with stakeholders, manage cyber security projects and play a crucial role in ensuring everything is progressing as planned!

Responsibilities:

• You are the POC for customers, escalation, (general & cyber security topics)
• You manage service contracts incl. attending meetings, report writing etc.
• You communicate with and manage stakeholders
• You take care of risk management (relating to project risks), compliance & documentation
• KPI monitoring

Required Skills:

• You have C1+ German or French language skills, in addition to English
• You have 3+ years of experience in project management
• You have 2+ years of customer satisfaction/success e.g. information delivery, order processing, collection of feedback
• You have experience managing service contracs
• You have broad knowledge of cyber security – e.g. information security, defensive security, network security etc.

Company Benefits:

• You gain experience creating very personalised solutions and work on varied projects
• You can enjoy flexible working hours
• You will gain experience working with varied customers – healthcare, government and much more
• You join a close-knit team that is growing organically

• You are the POC for customers, escalation, (general & cyber security topics)
• You manage service contracts incl. attending meetings, report writing etc.
• You communicate with and manage stakeholders
• You take care of risk management (relating to project risks), compliance & documentation
• KPI monitorin