Project Defence Technician at Telstra

Canberra, , Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data networks, Juniper, Cisco, Voice technology, IP, Analogue, SFB, Passive ICT copper, Fibre, VTC, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Communication

Industry

Telecommunications

Description

Employment Type Fixed Term (Fixed Term) Closing Date 18 Apr 2026 11:59pm Job Title Project Defence Technician Job Summary Job Description We’re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) Our Defence team Being in our Defence business means you'll be working to provide secure network and solutions for our defence customer segment. Please note all candidates must be Australian Citizens and hold a minimum of a Baseline AGSVA security clearance to be considered. This role will require you to obtain and maintain a NV1 AGSVA security clearance. We're looking for a highly motivated and passionate Project Defence Technician to join the GBS Field Services Team. This is a 12-month fixed term position with a view to permanency, it is onsite and based in Canberra. Your key responsibilities and major tasks include, but are not limited to: Working on the customers ICT equipment that includes Defence's Juniper ICT network, wireless technology, Skype of business voice and video conferencing Managing workload within the customers services management tool to meet SLA's Working individually or with other teams to resolve incidents within SLA's Working individually or with other teams to deliver service requests that meet the customers' requirements within SLA's Updating documentation during changes to maintain accuracy of the ICT environment Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following: Hold a minimum of Baseline AGSVA security clearance. Knowledge on data networks and products such as but not limited to Juniper and Cisco. Experience in voice technology IP and analogue SFB. Experience with passive ICT copper and fibre. Demonstrated skills in VTC Highly skilled in Microsoft Project, Word, Excel, PowerPoint, Visio. Expert communication and presentation skills We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. disabilityandaccessibility@team.telstra.com. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore. > Explore our teams https://www.telstra.com.au/careers/our-teams

Responsibilities

The technician will manage and resolve incidents and service requests for Defence's ICT equipment, including network and voice systems. They are also responsible for maintaining accurate documentation of the ICT environment while meeting service level agreements.