Job ID: 58268
Job Category: Project Management
Division & Section: Technology Services, Office of the Chief Technology Officer
Work Location: Metro Hall, 55 John St. Toronto, ON, M5V 3C6
Job Type & Duration: Full-time, Temporary Vacancy for 24 Months
Salary: $142,104-$189,918
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 23-JUL-20205 to 30-JUL-2025
The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada, with a highly diverse and multicultural population. In addition, the City of Toronto has several agencies and corporations including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.
Consistently ranked one of the world’s most livable cities, Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities.
Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
In its pursuit of modernizing City services through strategic investment, digital transformation, and a culture of innovation, the Technology Services Division collaborates with all City Divisions, agencies, boards and corporations to deliver client centric business solutions and secure, reliable IT infrastructure.

Embarking on a transformative journey, the Technology Services Division is reshaping its culture and service delivery approach, focusing on four key priorities:

• Build Resilient Foundations: Establish a robust, reliable, and secure technology infrastructure.
• Deliver User-Centric Solutions: Provide enterprise-grade modern solutions with a focus on user experience.
• Harness Data Power: Utilize data to drive operational processes and informed decision-making Citywide.
• Empower Stakeholders: Engage and empower stakeholders to foster a culture of agility and innovation.

POSITION SUMMARY

The City of Toronto is seeking a hands-on, strategic leader to drive the enablement of data and artificial intelligence (AI) technologies that enhance public service delivery and organizational performance. As Project Director, Business Transformation (Enterprise Data & Artificial Intelligence), you will lead transformative initiatives that embed data and AI into the fabric of City operations, empowering divisions to leverage innovative technologies in a complex, matrixed environment.
Reporting to the Director, Enterprise Data & Artificial Intelligence, you will provide operational leadership and strategic guidance to build and grow a dedicated AI enablement team - focused on optimizing AI & Data programs and tools, aligning structures with strategic goals, and building a culture of continuous improvement.
Specifically, you will provide leadership in the areas of:

KEY QUALIFICATIONS:

• University degree in Computer Science, Data Science or a related discipline, with extensive experience in a complex organizational environment, or equivalent combination of education and experience. Knowledge or certification in data analytics, AI, or cloud technologies (e.g., AWS, Azure, GCP) is an asset.
• Extensive experience tracking and delivering complex, multi-stakeholder projects on time and within scope, including planning, execution, and reporting. Experience using project management tools (e.g., MS Project, JIRA, Trello) is preferred.
• Extensive experience designing and leading educational programs focused on improving organizational literacy in data governance, AI ethics, and related technologies.
• Experience leading educational and stakeholder-focused initiatives (e.g., workshops, training sessions) that support organizational goals related to data and AI.
• Extensive experience collaborating and consulting with senior executives, technical teams, and external partners in a large-scale or municipal setting to achieve strategic goals.
• Strong business writing and presentation skills, with the ability to develop clear, concise reports, briefing notes, and executive presentations tailored to various audiences.
• Demonstrated ability to lead change initiatives, adapt to rapidly shifting priorities, and operate effectively in complex, ambiguous environments.
• Exceptional ability to build and sustain relationships across various stakeholder groups, fostering teamwork and collaboration in a diverse, multi-stakeholder environment.
• Strong critical thinking, judgment, and political acumen to manage issues, resolve conflicts, and negotiate consensus in complex scenarios.
• Knowledge of municipal government operations, approval processes, political structure, and experience with data governance, AI systems, and related emerging technologies.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Please refer the Job description for details