PROJECT DIRECTOR TECHNOLOGY SERVICES

at  City of Toronto

Job ID: 52344
Job Category: Project Management
Division & Section: Technology Services, Project and Strategy Delivery
Work Location: METRO HALL, 55 John Street; Toronto, Ontario; M5V 3C6
Job Type & Duration: Full-time, Permanent Vacancy
Salary: $160,462.00-$207,027.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 30-JAN-2025 to 13-FEB-2025
The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada, with a highly diverse and multicultural population. In addition, the City of Toronto has several agencies and corporations including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.
Consistently ranked one of the world’s most livable cities, Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities.
Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
In its pursuit of modernizing City services through strategic investment, digital transformation, and a culture of innovation, the Technology Services Division collaborates with all City Divisions, agencies, boards and corporations to deliver client centric business solutions and secure, reliable IT infrastructure.

Embarking on a transformative journey, the Technology Services Division is reshaping its culture and service delivery approach, focusing on four key priorities:

• Build Resilient Foundations: Establish a robust, reliable, and secure technology infrastructure.
• Deliver User-Centric Solutions: Provide enterprise-grade modern solutions with a focus on user experience.
• Harness Data Power: Utilize data to drive operational processes and informed decision-making Citywide.
• Empower Stakeholders: Engage and empower stakeholders to foster a culture of agility and innovation.

KEY QUALIFICATIONS:

• Post-secondary education in Computer Science or a related discipline, and extensive experience directing, leading and/or guiding digital transformation programs/projects in a large public or private sector organization using project management best practices and tools.
• Considerable experience delivering large public digital experience initiatives/programs to a large organization, using Waterfall and Agile approaches.
• Extensive experience working with executives, sponsors and senior management teams across a large organization to meet large scale divisional and organizational information technology initiatives.
• PMP or Agile certification and experience with change management will be considered assets, along with experience working in a shared project management environment, using collaborative project management tools such as Jira and ServiceNow.
• Effective communication skills, including well-developed presentation skills.
• Ability to work and maintain productive consulting relationships with various stakeholders across the City of Toronto.
• Extensive experience in contract negotiations,managing contracts from inception to closure, including RFP and Sole Source, and directly and indirectly managing business and technical teams and resources (operational managers, project managers, staff, contractors and vendors) for the development of business and technical solutions to achieve business objectives.

The Project Director will provide direction, leadership and guidance to foundational programs/projects or strategic initiatives. Reporting to the Deputy Chief Technology Officer, Enterprise Strategy and Project Delivery, The Project Director will lead the development and delivery of digital experience solutions, that are aligned with the City’s corporate objective, in collaboration with divisional business partners.
Specifically, you will provide leadership in the areas of: