Project Enablement Specialist at NAVEX

Lake Oswego, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

28.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Analytical Mindset, Customer Success, Collaboration, Change Management, Communication, Resource Management, Attention to Detail, Salesforce, AI Tools, Interpersonal Skills, Process Improvement, Documentation, Team Alignment, Operational Excellence, Business Analysis

Industry

Software Development

Description

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. You will play a key role in supporting strategic initiatives across Customer Success, Customer Support, Global Services, and Data Services by driving project enablement, ensuring effective execution, team alignment, and continuous improvement, while also providing support for resource management activities such as project allocation and skills management. You thrive in a fast-paced environment where each day brings new challenges and opportunities, and you bring a strong analytical mindset, project management expertise, and a passion for operational excellence. At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success! What you’ll get: Career growth. With market-leading training, an opportunity to learn and experiment with AI, and an unwavering commitment to owning your career plan, you can grow your career to new heights. Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. Industry leadership. We set the standard for excellence by empowering our teams to drive innovation. Join a company recognized for its profitability, stability, and commitment to pioneering new solutions. What you’ll do: Drive multiple concurrent projects across CSO teams with minimal supervision, ensuring alignment with strategic goals and timely execution. Collaborate with CSO leadership to maintain consistent project strategies and contribute to planning efforts that advance organizational priorities. Act as a liaison between CSO and other departments to ensure effective coordination, communication, and progress on shared initiatives. Contribute to identifying strategic opportunities by leveraging customer feedback and operational trends to inform decisions and improve outcomes. Partner with leadership and colleagues to continuously evaluate and improve internal processes and procedures, maintaining documentation to support scalability and knowledge sharing. Develop and implement change management plans, including communication, training, and sponsorship strategies, to support adoption and success of initiatives. Provide clear, timely updates and tailored communications to project teams, internal stakeholders, and leadership. Assist with ad hoc projects and administrative tasks that support CSO leadership and broader customer success initiatives. Coordinate resource assignments across Implementation and Professional Services teams, ensuring balanced workloads and adherence to SLAs for project assignment. Maintain dashboards to monitor implementation managers’ capacity, product expertise, and project pipeline status. Enforce prioritization standards based on booking dates and ensure projects are assigned within defined timelines. Advance NAVEX's goals and operational effectiveness by learning and using AI-based tools. What you’ll need: Bachelor's degree in business or project management preferred. 2+ years of experience in project management, business analysis, or enablement roles. The ability to learn and assimilate new information quickly, successfully manage change, and employ a high level of attention to detail. Excellent interpersonal skills and the ability to form strong, cross-functional partnerships internally and externally to achieve results. Flexibility to adjust to a dynamic work environment and ability to contribute to growing and improving team processes. The ability to manage multiple tasks simultaneously and work within fixed deadlines. Excellent verbal and written communication skills and a commitment to collaborate with people across a variety of levels with diverse backgrounds. Strong ability to organize and work self-sufficiently. Experience working with Salesforce and/or Project Management software is a plus. The desire to learn, explore and experiment with AI tools. A commitment to ethical and inclusive use of AI in our hiring and workplace practices. The ability to drive results through your job competencies of attention to detail, collaboration and project management while leveraging NAVEX’s core values. Our side of the deal: We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. The starting pay rate for this role is $28+ per hour. Pay progression based on your performance. We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status.

Responsibilities

Drive multiple concurrent projects across CSO teams, ensuring alignment with strategic goals and timely execution. Collaborate with leadership to maintain project strategies and contribute to planning efforts that advance organizational priorities.