JOB SUMMARY:

We are seeking a skilled and driven Project Engineer – Applications to lead the successful implementation, deployment, and support of application development projects for clients.

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 3–5 years of experience in application support or project engineering, ideally in client-facing roles.
• Solid understanding of SDLC, ITIL practices, and application support methodologies.
• Hands-on experience with tools such as JIRA, ServiceNow, or other project and issue tracking platforms.
• Excellent communication, documentation, and client engagement skills.

PREFERRED SKILLS:

• Experience working with enterprise or client application ecosystems.
• Knowledge of cloud platforms such as AWS, Azure, or GCP, particularly in client-hosted deployments.
• Certifications in Project Management (PMP, PRINCE2) or ITIL Foundation.
• Familiarity with Agile, Scrum, or Hybrid delivery methodologies.
• Experience managing third-party vendors or technical support teams for client implementations.

• Serve as the technical point of contact for clients throughout the application implementation and support lifecycle.
• Plan, coordinate, and manage application deployment, configuration, and post-deployment support in alignment with client-specific requirements and standards.
• Lead and manage functional project timelines, deliverables, and risk mitigation efforts to ensure successful execution.
• Collaborate with development, QA, DevOps, and infrastructure teams to deliver robust, secure, and compliant application updates.
• Coordinate and support application integration efforts with client environments and third-party systems.
• Facilitate user acceptance testing (UAT), functional reviews, and end-user training with client stakeholders.
• Maintain accurate and up-to-date technical documentation, including system configurations, procedures, and issue logs.
• Monitor and report on project health, resource utilization, and issue resolution in regular client-facing meetings.
• Ensure compliance with IT security policies, data privacy standards, and contractual service-level agreements (SLAs).