Project Engineer at Eaton USA

Querétaro, Querétaro, Mexico -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Technical Support, Customer Focus, Problem Solving, Communication, Documentation, Collaboration, Organizational Skills, Engineering, Electrical Industry, Warranty Resolution, Order Fulfillment, Technical Liaison, Creative Problem Solving, Conflict Resolution, Interpersonal Skills, Digital Mindset

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Act as the technical liaison and point of contact between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions. Develop and maintain relationships with external customers (end customers, distribution, contractors) and internal customers (sales, plants, services) for assigned projects Manage technical changes to the bill of material - including coordination and verification with plant engineering teams Coordinate and interpret engineered-to-order drawings to build customer documentation packages and answer project specific technical questions Leverage centralized resources to create, manage and own project specific documentation including but not limited to customer Submittal packages, Construction drawings, Operation and Maintenance Manuals, and As-built drawings Provide warranty/quality technical support for customer issues: o Review issue, related drawings/specifications and BidManager configurations to determine warranty validity o Provide basic troubleshooting with the customer using schematics, drawings, and product manuals o Diagnose the issue and gather all required technical data for plant quality team o Coordinate plant, customer, and services as required to resolve the issue Collaborates independently and maintains relationships with Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay. Manage daily phone and email activity, providing directions, solutions and updates. Participate in training and shadowing for new hire Project Engineers Perform all other duties as required by Management." LI-KL1 Bachelors degree in engineering or another technical field Minimum 2 years' experience working with small to large projects in the electrical industry, either in project management, sales/quotations, or engineering Proficient in English languaje Drive for results Makes Decisions & Solves Problems Demonstrates a Collaborative Style Promotes and Champions Change Business Acumen Pursues personal developmentc Digital Mindset Strong customer focus and interpersonal skills (written and verbal communication). - Strong computer skills including proficiency in typing. - Proficient in creative problem solving, conflict resolution and managing priorities. - Exceptional organizational and project management skills for managing high volume of transactions (orders, emails and phone calls). We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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Responsibilities

Act as the technical liaison between customers, sales, and factories to manage technical order configurations and warranty resolutions. Develop and maintain relationships with both external and internal customers for assigned projects.