Project Installation Coordinator at STRADIGI CONSULTING

Crystal Lake, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent People Skills, Strong Problem-Solving Skills, Multi-Tasking, Self-Organization, Teamwork, Effective Communication, Project Management Databases, MS Office Suite, Technical Coordination, Customer Service, Negotiation, Troubleshooting, Continuous Improvement, Cost Control, Documentation Management, Relationship Management

Industry

Utilities

Description

Description The primary role of the Mad Dash Project Installation Coordinator is to manage customer sites from receipt of work order through the installation of energy metering equipment and billing. This role establishes site objectives and technical information required for technical field staff to be efficient and successful on site. This role coordinates with site personnel, customer project managers, hired contractors, and Mad Dash technical field staff to ensure that, from an operational standpoint, all parties are aligned in time for site work to be successful. This role makes impactful decisions regarding the timeline of site completion from start to finish. This position is an in-office position, hybrid-remote work not considered for the first 6 months of employment. Requirements Duties and Responsibilties Analyze new work requests to verify technical requirements and viability of requested timeline / deadline Maintain up-to-date statuses and overviews of project progress in our CRM Negotiate approval for additional monetary funds or equipment with customers Onboard and hire sub-contractor electricians and other trades personnel as necessary Develop site-specific on-site scope of work for field personnel Troubleshoot operational issues with equipment with assistance from Engineering Escalate exception conditions, providing a clear issue description and suggested resolution Work with utilities to install and repair special metering and provide access for our technicians Generate and manage LOA's and other documents requiring customer signature Maintain relationships with key utility and customer personnel Read, log, and respond to incoming emails and phone calls in a timely manner Maintain up to date customer, site, contractor, and utility contact information Attend online customer project meetings Demonstrate a desire for continuous improvement Work in tandem with project stakeholders, including project managers, logistics staff, and other installation coordinators to ensure an effective schedule for our technicians Make educated decisions utilizing knowledge resources in the operations team and field team, and communicate them to all stakeholders Utilize existing documentation and contribute to ensuring it is kept up to date Be accountable for project billing and exercise cost control Required Skills Excellent people skills – able to develop effective working relationships internally and externally. Strong problem-solving skills with ability to multi-task, prioritize, and be self-organized Able to work effectively as a member of a team and individually Able to communicate and listen effectively Familiar with project management databases such as SalesForce or similar Thorough understanding of the MS Office Suite, particularly Outlook, Teams, and Excel Education and Requirements Associate’s degree in Engineering, Business or related field, highly preferred Minimum of 5 years of relevant experience Minimum of 2 years technical, construction, engineering, telecommunications or trade project coordination, technical customer service, or similar experience. Job Type Regular Full Time, Exempt

Responsibilities

The Project Installation Coordinator manages customer sites from work order receipt through installation of energy metering equipment and billing. This role ensures alignment among site personnel, project managers, contractors, and technical staff for successful site work.