CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients.

• Leadership and ownership of CUBE’s end-to-end implementation projects from initial customer engagement, statements of work, project tracking and exceptional delivery
• Lead customer facing meetings to present project status updates, demonstrate platform functionality and build strong relationships with customers
• Ensure unrivaled customer service and retention, by exceeding expectation and proactively managing any issues arising during the relationship
• Support effective transition to Business As Usual (BAU)
• Work closely with internal functions to ensure legal, financial and technical requirements are fully satisfied and approved for each customer engagement
• Maintain existing and develop new relationships with partners as necessary to ensure customers receive a high quality, aligned service proposition
• Perform UAT testing of customer releases, as required
• Gather and document customer enhancement requests