Project-Linked NATO (PLN) Agenda 2030 -Staff Assistant (Cyber Situation Awa at NATO

Naples, Campania, Italy -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

3683.48

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cyber Situation Awareness, Data Retrieval, Incident Management, VTC Monitoring, System Troubleshooting, Equipment Configuration, Network Monitoring Tools, Network Alert Tools, AV Equipment Support, ITIL Foundation, English Proficiency, Cyber Defense, Project Management, INFOSEC Concepts, CIS Architectures, Real-time Alert Systems

Industry

IT Services and IT Consulting

Description

TITLE: Project-Linked NATO (PLN) Agenda 2030 - Staff Assistant (Cyber Situation Awareness) LOCATION: Headquarters Allied Joint Force Command Naples; Naples, Lago Patria (ITA) GRADE: G8 SECURITY CLEARANCE: NATO S E C R E T VACANCY N°: OJS RCCX 1010 Employment contract: 1-year Definite Duration contract within the NATO Agenda 2030 1. POST CONTEXT Headquarters Allied Joint Force Command Naples is a Joint Headquarters, operating at the Operational Level, capable of executing effective command and control over assigned forces in order to achieve Operational effects in an assigned Joint Operating Area. As a Joint Force Command the relationships with other NATO Command Structure and NATO Force Structure Component Command Headquarters will change between baseline activities, crisis and conflict. It also provides Joint competencies to assigned NATO Force Structure Headquarters tasked to deploy as Joint Task Force Headquarters The Support Directorate is responsible for planning, directing, monitoring, assessing and coordinating support staff functions. The J6 Cyberspace Division is responsible for developing plans, policy, and procedures for Communication & Information Systems (CIS) support of JF HQ missions in static, deployable or in deployed operations. The Cyber Branch will directly align all functional Cyber activities under the Communication & Information Systems (CIS) division and will ensure top to bottom approach providing a roust CIS support relationship between the strategic and operational level HQs. This post reports to the Staff Officer (Plans and Operations Cyber), OF-3. 2. DUTIES The incumbent's duties are: Monitor, retrieve, collect and record Cyberspace related data and information from multiple sources focusing on incidents. Provide level appropriate CIS Situation Awareness as a service to multiple events as operationally required. Contribute to the management of Cyber Incidents. Monitor VTC calendars for VIP scheduled VIPs activities across all multimedia rooms and JOC. Assist in troubleshooting devices and system. Perform routine services verifications and any required adjustments to equipment operating configurations. Maintain assigned user equipment, identify system issues, open incidents to appointed authority and assist troubleshooting when requested. Visually inspect tools, equipment, or machines. Propose upgrades and/or modifications to CIS and audio visual infrastructure and usage procedures. The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract The incumbent is required to undertake operation deployments and / or TDY assignments both within and out of NATO boundaries. The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorised as No Risk. 3. QUALIFICATIONS AND EXPERIENCE ESSENTIAL Higher Secondary education and intermediate vocational training which might lead to a formal qualification with 2 years experience, or Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience. Working knowledge of Network Monitoring Tools (e.g. NAGIOS). Working knowledge of Network Alert Tools (e.g. Desktop Alert). Working knowledge of major manufacturer equipment and applications. Polycom, Cisco (Tandberg, Basic Telephony, Telepresence), Microsoft Windows Desktop OS, Microsoft Office including Collaboration Services experience. Experience working with trouble tickets. Generalized experience operating and supporting AV equipment (Projectors, Video walls, Screens, Desktops, Peripherals, AV matrices, mixers). Experience in scheduling, management of technical services, events, audio-visual equipment, and associated facility operations. Relevant experience with telecommunication cabling and audio visual cabling. ITIL foundation certification. Must have an English Standard Language Proficiency level of “professional” in Listening, Speaking and "functional" in Reading and Writing (SLP 3322 based on NATO standards). DESIRABLE Experience in cyber defense and project management (PRINCE2 certification preferred). Knowledge of INFOSEC, cyber, and CIS concepts, policies, and architectures. Solid CIS technical background. Working knowledge of NATO Real-time Alert Systems (e.g. JOCWATCH, JCHAT). Experience working in a Government / Military environment; shall be able to professionally communicate and interact with users (e.g. military, civilian and contractors). Course: Cyber Incident Handling & Disaster Response Course (COP-CD-31395-1) provided by NATO - School Oberammergau (NSO) Course: Network Security Course (COP-CD-31369) provided by NATO - School Oberammergau (NSO) 4. POSITION AND CANDIDATE PROFILE Personal attributes The incumbent works autonomously within the constraints of applicable policies, directives and guidance provided by supervisor. The incumbent must demonstrate strong integrity skills, related with conducting security risk assessments for defined business applications or IT installations. In addition to integrity, flexibility, and discretion, must possess planning critical thinking skills, and commitment. Must be able to set priorities and recommend changes aimed at improving CIS system. Frequently works under pressure, works long/irregular hours carrying high workload. Professional contacts The incumbent is required to interact with staff, divisions, supervisors and supported entities of JFCNP. Maintains professional contacts with CG and other JFCNP related stakeholder. When requested, represent JFC Naples in meetings or boards concerning CIS training management or budget. Contribution to the objectives The incumbent is required to interact with staff, divisions, supervisors, supported entities and other NATO bodies regarding CIS CIS Cyber incidents. 5. CONTRACT The successful candidate will be offered a one-year definite duration contract within the NATO Agenda 2030. The basic entry-level monthly salary for a NATO Grade 8 (B-3) in Italy is Euro 3,683.48 which is exempt from national taxation. 6. INSTRUCTIONS TO APPLY: HQ JFC Naples uses NATO Talent Acquisition Platform. In order to apply for this vacancy, please visit the platform at: https://nato.taleo.net/careersection/2/jobsearch.ftl?lang=en, and search for vacancies within HQ JFC Naples with duty location Naples, Italy. Please attach relevant certificates to the application. Note that once you create your profile, you will be able to use it to apply for other vacancies within NATO. Please note: Staff members are appointed to and hold posts on the establishment of a NATO body only on condition that: They are nationals of a NATO member country They are over 21 and under 60 years of age at the time of taking up their appointments. Appointments of definite duration may be offered to candidates of 60 years of age or more, provided that the expiry date of the contract is not later than the date at which the candidate attains the age of 65. ADDITIONAL INFORMATION: A NATO security clearance and approval of the candidate’s medical file by the NATO Medical Adviser are essential conditions for appointment to this post. Applicants are not required to possess a clearance at the time of applying, but they must be eligible for a clearance. HQ JFC Naples will take action to obtain the required security clearance from the successful candidates’ national authorities. The selected candidate will be affiliated to the NATO Defined Contribution Pension Scheme (DCPS) system. For information, please visit https://www.nato.int/cps/en/natolive/86790.htm

Responsibilities

The incumbent will monitor, retrieve, collect, and record Cyberspace related data focusing on incidents, while providing situation awareness services for various operational requirements. Duties also include contributing to cyber incident management and assisting with troubleshooting and maintenance of user equipment and AV systems.