Project & Maintenance Coordinator
Location: HRM
Reports To: Operations Manager
Employment Type: Full-time
Job Overview:
Leasehold Improvements is seeking an organized and proactive Project & Maintenance Coordinator to manage and streamline maintenance and construction projects. This role requires a highly detail-oriented individual who can effectively communicate with customers, in-house teams, and subcontractors to ensure maintenance and project-related activities are handled efficiently and professionally. The ideal candidate thrives in a fast-paced environment and demonstrates strong problem-solving and multitasking skills.
Key Responsibilities:
Maintenance Management:
- Respond to incoming maintenance requests from customers and determine the best course of action.
- Schedule and dispatch technicians for maintenance tasks, ensuring timelines are met.
- Schedule sub-trades for maintenance jobs
- Coordinate recurring maintenance schedules (e.g., weekly, monthly, preventative maintenance).
- Follow up on scheduled tasks to ensure completion.
- Request purchase orders (POs) from clients or stakeholders when necessary.
Construction Support:
- Schedule sub-trades for maintenance and construction projects as required.
- Submit and manage building permits for various projects, ensuring compliance with regulations.
- Ensure project documentation, including contracts, permits, and reports, is accurate and up to date.
- Follow up on scheduled work to ensure completion.
- Request purchase orders (POs) from clients or stakeholders when necessary.
Communication & Coordination:
- Arrange quotes and estimates for requested maintenance and construction tasks.
- Serve as the primary point of contact between clients, technicians, and subcontractors, providing updates and resolving inquiries.
- Update customers when tasks or projects are completed, sharing detailed reports as needed.
Reporting & Documentation:
- Collect and verify site visit and maintenance reports from technicians, ensuring proper documentation.
- Maintain organized records of work orders, reports, and client communications.
- Utilize digital tools to manage scheduling, reports, and client updates.
Process Improvement:
- Ensure client portals are updated with the latest project and maintenance information.
- Monitor and refine workflows to enhance efficiency in task management and reporting.
Other Duties:
- Provide administrative support for construction and maintenance teams as needed.
Qualifications:
- Proven experience in project coordination, maintenance scheduling, or a related role.
- Strong organizational skills with a keen eye for detail.
- Excellent verbal and written communication skills.
- Proficiency in scheduling tools, project management software, and Microsoft Office Suite.
- Ability to manage multiple tasks and deadlines in a dynamic environment.
- Familiarity with building permits and regulatory requirements is an asset.
- Experience in the construction or property maintenance industry is preferred.
Key Competencies:
- Problem-Solving: Ability to evaluate requests and determine efficient solutions.
- Time Management: Effectively prioritize tasks to meet deadlines.
- Team Collaboration: Work closely with technicians, subcontractors, and clients to ensure smooth project execution.
- Customer Service: Maintain a professional and approachable attitude with customers and stakeholders.
Work Conditions:
- Office-based
- May require after-hours communication in case of urgent maintenance requests.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In perso