Challenger Limited is an ASX-listed investment management firm managing $123.9 billion in assets (as at 30 June 2025). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement.
We achieve this goal by providing a work environment where people from diverse backgrounds, with a range of skills and experiences can contribute and succeed.

Business Project Manager – Customer Program Management

• Be at the heart of major business initiatives. You’ll steer programmes, influence stakeholders, and deliver results that have a tangible impact on our growth and strategy.
• We offer a flexible hybrid model based out of our Martin Place, Sydney CBD office — typically 3 days in-office and 2 days from home.
• This role is available for a period of 12 Months

Make an impact from day one
Challenger is launching an innovative retirement solution designed to deliver more personalised and flexible outcomes for customers. As business project manager, you’ll join at the very start of this journey, helping to design how multiple teams collaborate, build operational processes, and establish governance frameworks that underpin long-term success.
This is a high-visibility role. You’ll influence cross-functional teams — from technology, product, marketing, distribution, risk, and finance — and represent Challenger in joint forums with strategic partners. Your work will directly shape how new products are delivered at scale and ensure meaningful outcomes for customers.

What you’ll do

• Manage the project lifecycle: oversee the end-to-end delivery of early-stage integration and transformation projects, from kick-off to close, ensuring alignment with scope, objectives, and business outcomes.
• Ensure on-time and on-budget delivery: plan and prioritise work to meet deadlines and budget targets, managing resources efficiently across Challenger teams and strategic partners.
• Program governance and risk management: establish and maintain project controls, including risk/issue registers, dependencies, governance forums, and status reporting.
• Influence and guide senior stakeholders: engage and influence internal teams, external partners, and executives, providing clear recommendations and options to support timely, informed decision-making.
• Enhance customer experience: maintain focus on delivering outcomes that improve customer experience, continuously assessing needs and ensuring solutions are practical and impactful.
• Data analysis and reporting: leverage project metrics, dashboards, and reporting to track progress, highlight risks, and inform decision-making.
• Continuous improvement: capture lessons learned and insights to strengthen project delivery capability and improve future initiatives.

What you’ll bring

• Proven experience as a Project Manager (5 Years +), managing complex, multi-stakeholder projects in financial services.
• Strong influencing and communication skills with internal and external stakeholders.
• Excellent facilitation and communication skills
• Confidence in engaging senior executives, influencing decisions, and balancing competing priorities.
• Comfortable with ambiguity, early-stage delivery, and shifting priorities.
• Maintains focus under pressure, navigates complex and evolving situations with flexibility, and drives solutions to overcome obstacles.
• Familiarity with project management tools and methodologies (MS Project, JIRA, Confluence, Agile/PRINCE2).

Why Challenger?
At Challenger, we’re small enough to be agile, but big enough to accelerate bold ideas. We support your growth and development, offering flexibility and a culture that values your unique contributions.

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Challenger’s employee value proposition guides how we work: Grow and realise your potential, supporting each other, stronger together and making things happen. Our culture encourages curiosity, considered thinking and meaningful contribution, with opportunities to build a broad and rewarding career.
We are committed to fostering a safe, inclusive and respectful workplace where people of all backgrounds, identities and ways of thinking can thrive, and promoting flexible working to support work-life balance.
Challenger is proud to be a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality, a Family Friendly Workplace and recognised as a Bronze Employer in the Australian Workplace Equality Index (AWEI), the national benchmark for LGBTQ+ workplace inclusion.
Job type:
Max Term (Fixed Term)
Posting Close Date :
26/09/2025
About Us
Life at Challenger is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for retirement.
Our people bring their diverse backgrounds and perspectives to a workplace which is inclusive, flexible, and driven by our values – act with integrity, aim high, collaborate and think customer.
Our environment is one where our passionate teams can thrive. Our people quickly discover that a role at Challenger is much more than just a job. Our working environment is unique and encourages our employees to share their ideas and feel empowered to tackle new opportunities.

• Manage the project lifecycle: oversee the end-to-end delivery of early-stage integration and transformation projects, from kick-off to close, ensuring alignment with scope, objectives, and business outcomes.
• Ensure on-time and on-budget delivery: plan and prioritise work to meet deadlines and budget targets, managing resources efficiently across Challenger teams and strategic partners.
• Program governance and risk management: establish and maintain project controls, including risk/issue registers, dependencies, governance forums, and status reporting.
• Influence and guide senior stakeholders: engage and influence internal teams, external partners, and executives, providing clear recommendations and options to support timely, informed decision-making.
• Enhance customer experience: maintain focus on delivering outcomes that improve customer experience, continuously assessing needs and ensuring solutions are practical and impactful.
• Data analysis and reporting: leverage project metrics, dashboards, and reporting to track progress, highlight risks, and inform decision-making.
• Continuous improvement: capture lessons learned and insights to strengthen project delivery capability and improve future initiatives