Project Manager, Backend & SRE Delivery at Kargo

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Backend Delivery, SRE, Agile, Jira, Confluence, Risk Management, Dependency Management, Incident Response, Communication, Roadmap Delivery, Scrum Facilitation, Backlog Refinement, Technical Documentation, Capacity Planning, Reliability Initiatives

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it. Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it. Mission Kargo, the premium mobile publisher platform, is seeking a motivated and detail-oriented Project Manager to support backend feature delivery and Site Reliability Engineering (SRE) initiatives. In this role, you will work closely with backend engineers, SREs, SMEs, and cross functional stakeholders to ensure reliable, predictable delivery of backend services and platform capabilities in a fast-paced, distributed environment. This role does not require hands-on engineering experience, but does require strong comfort working with highly technical teams, complex systems, and operationally critical workflows. Skills - Core Capabilities Delivery & Execution Plan, execute, and track platform-focused initiatives from definition through release. Own roadmap delivery timelines and execution plans for assigned backend and SRE projects, proactively identifying risks, dependencies, and tradeoffs. Partner with Engineering leads to ensure work is well-scoped, sequenced appropriately, and aligned with team capacity. Backend & SRE Collaboration Work closely with backend engineers and SREs to understand system dependencies, operational considerations, and delivery constraints. Support delivery of backend features, infrastructure improvements, reliability initiatives, and technical debt work. Help translate technical work into clear plans and status updates for Product and non-technical stakeholders. Agile & Planning Support Facilitate sprint planning, stand-ups, reviews, and retrospectives for backend and SRE teams. Ensure operational and reliability work (e.g., maintenance, on-call follow-ups, incident remediation) is properly planned and visible alongside feature work. Support backlog refinement and prioritization in partnership with Product and Engineering leadership. Risk, Dependency & Reliability Management Identify and manage cross-team dependencies across services, systems, and platforms. Proactively surface delivery and operational risks, including capacity constraints, reliability concerns, and competing priorities. Assist in planning and tracking work related to availability, performance, monitoring, and incident follow-ups. Operational Coordination Support incident response workflows by helping coordinate communication, tracking action items, and following up on post-incident work. Ensure post-release and post-incident learnings are documented and incorporated into future planning. Communication & Documentation Provide clear, concise status updates to stakeholders, including risks, progress, and upcoming milestones. Maintain accurate project plans, timelines, and delivery artifacts in tools such as Jira and Confluence. Facilitate effective collaboration across globally distributed teams. Ownership & Growth Demonstrate strong execution ownership, follow-through, and attention to detail. Continuously seek opportunities to improve delivery predictability and team workflows. Operate independently on defined initiatives while knowing when to escalate or seek support. Experience & Qualifications Required 3–5 years of project management experience working with software engineering teams. Experience supporting backend, platform, infrastructure, or SRE teams in a delivery-focused role. Strong understanding of Agile development and the software delivery lifecycle. Comfort working with complex technical systems and technical terminology, without needing to design or implement them. Experience using Jira or similar tools for planning and tracking work. Preferred Experience working in high-availability or operationally critical systems. Familiarity with incident management, on-call workflows, or reliability-focused processes. Experience in Ad Technology or similarly complex backend-driven domains. Our Laurels AdAge Best Places to Work ThinkLA Partner of the Year Built In Best Places to Work Cynopsis 2025 Top Women in Media - Jeannine Shao Collins Martech Breakthrough Awards - Best Overall Adtech Company Digiday Media Awards Best Event Cynopsis Media Impact Awards-Best CTV Platform Martech Breakthrough Awards-CTV Innovation Adweek Media Plan of the Year Awards - Best Use of Insights Our Laurels AdAge Best Places to Work ThinkLA Partner of the Year Built In Best Places to Work Cynopsis 2025 Top Women in Media - Jeannine Shao Collins Martech Breakthrough Awards - Best Overall Adtech Company Digiday Media Awards Best Event Cynopsis Media Impact Awards-Best CTV Platform Martech Breakthrough Awards-CTV Innovation Adweek Media Plan of the Year Awards - Best Use of Insights Follow Our Lead Big Picture: kargo.com The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Responsibilities

This role involves planning, executing, and tracking platform-focused initiatives, owning roadmap delivery timelines for backend and SRE projects, and partnering with engineering leads to ensure proper scoping and sequencing of work. The Project Manager will also collaborate closely with engineers and SREs to support feature delivery, infrastructure improvements, and reliability initiatives.