Project Leadership and Coordination:

• Own the full project lifecycle, from initiation to closure.
• Lead client meetings, establish communication channels, and manage expectations.
• Coordinate with stakeholders across Product, Development, Implementation, and Training teams to plan and deliver projects.
• Proactively identify and mitigate project risks, resolving issues promptly and escalating where necessary.

Client and Stakeholder Management:

• Serve as the primary point of contact for clients throughout the project lifecycle.
• Translate customer requirements into actionable plans, ensuring internal alignment.
• Manage stakeholder relationships, providing consistent updates and managing expectations.

Project Planning and Execution:

• Create and maintain detailed project plans using project management tools.
• Ensure effective allocation and booking of resources to meet project milestones.
• Track project performance using appropriate metrics and tools.
• Oversee the delivery of tasks, ensuring scheduling and coordination for the project team.

Reporting and Process Improvement:

• Produce regular status and risk reports for key stakeholders.
• Submit detailed project status updates to customers and internal teams.
• Conduct post-project reviews to gather feedback and drive continuous improvement.