Project Manager at Code Engine Studio

Đà Nẵng, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Customer Service, Communication Skills, Problem Solving, Attention to Detail, Organizational Skills, Proactive Thinking, Client Relationship Management, Team Collaboration, Training Facilitation, Real-Time Monitoring, Stakeholder Management, Technology Adoption, Multitasking, Fast-Paced Environment, Creativity

Industry

Software Development

Description

Code Engine Studio (CES) is a trusted solutions, outsourcing, and staff-augmentation partner specializing in software development and back-office support. We are a passionate and dedicated team helping clients in the USA, Canada, Europe, and Asia by providing strategic solutions and service. We are more than a solution and outsourcing company, we are guided by our core values: Pursuit of Excellence, Hungry to Learn, We Before Me, and Humbly Listen, Bravely Speak. These principles shape not only how we build technology, but also how we build lasting relationships with clients, colleagues, and communities. At CES, we care about our clients’ success as much as our own. We continually sharpen our skills and deliver products that exceed expectations. Just as importantly, we care about the success of our people. We invest in training and empower our team members, unlocking their full potential and supporting both their personal and professional growth. Website: codeenginestudio.com Facebook: fb.com/codeengine Project Position Overview: We are hiring a Customer Success Project Manager to work on projects of our client, a leading provider of real-time clinical trial oversight. As a Customer Success Project Manager, you will serve as the primary liaison between our biotech/pharma clients and end-users at clinical testing sites and laboratories globally. Responsibilities include establishing and nurturing relationships, as well as overseeing various tasks and milestones across multiple concurrent studies in APAC. This role entails orchestrating day-to-day operations and facilitating seamless interactions among internal and external stakeholders to drive successful execution of each project lifecycle. We are looking for candidates who are detail-oriented, proactive, good at thinking on their feet and thrive in a fast-paced, dynamic environment. Ideal candidates will demonstrate a passion for client service, possess the ability to quickly grasp new concepts, execute tasks with precision, balance concurrent projects and exhibit excellent organizational and communication skills. Key Responsibilities: Cultivate and maintain relationships with our client's APAC users and end-clients. Coordinate activities and interactions among diverse groups, both internally and externally, across multiple simultaneous projects Lead customer calls and communicate updates to drive timely project success as well as site meetings and training sessions Monitor patient visits in real-time, offering proactive and reactive support to users Collaborate closely with site staff and pharma employees to ensure seamless implementation and prompt issue resolution Work directly with the Implementation Leadership team and work cross-functionally with internal teams Attend client meetings with the APAC lead to share insight into our deployment and ongoing support process Job Requirements: Ability to effectively manage projects concurrently with meticulous attention to detail Exceptional communication skills, both verbal and written 5+ years of customer-facing project management experience managing multiple concurrent projects/stakeholders Persistence and creativity to navigate obstacles and solve complex problems A keen enthusiasm for leveraging new technology to drive innovation and progress Bachelor’s Degree or equivalent Fluent English Job Highlights: Work Environment: Fun, open, and family-like atmosphere. Visit our fan page at https://www.facebook.com/codeengine to know us more Excellent salary with 13th month bonus and quarterly bonuses available based on personal and corporate goals met. Health Benefits: Yearly renewed health allowance or a comprehensive health insurance package, depending on your preference. Professional Development: Training budget available for individual and team growth. Work Schedule: 5-day work week (Mon-Fri) with no regular overtime expected. Extra Paid Time Off: 1 Christmas day, and up to 5 days of Sick leave. Personal & Career Growth: 2 hours/week of English classes, weekly soft skills training during work hours. Office Perks: Free daily lunch, plus social activities such as poker games, foosball table, table tennis, weekly snack-time, and monthly birthday celebrations. Travel Opportunities: Chance to travel internationally for training and work. Language environment: Fully English-speaking.

Responsibilities

The Customer Success Project Manager will cultivate and maintain relationships with clients and oversee various tasks across multiple projects. This role involves coordinating activities among diverse groups and ensuring successful project execution.