Project Manager, CS Automation and AI at Modernizing Medicine Inc

, , United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Agile Methodologies, Change Management, Communication Skills, Stakeholder Management, Requirements Gathering, Process Optimization, Strategic Planning, Technical Skills, Analytical Ability, Collaboration, Leadership, Problem Solving, CRM Experience, Public Speaking, Training Development

Industry

Software Development

Description

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is hiring a driven Project Manager, CS Automation and AI, to join our positive, passionate, and high-performing Operational Excellence team in Client Services, focused on managing all aspects of project life cycles from initiation to planning, execution, control, and closure for internal CS projects. This is an exciting opportunity to role will lead and run high-profile projects that innovatively drive efficiency, scale, and customer experience key performance indicator improvements through process optimization and strategic technology implementations within a fast-paced Healthcare IT company that is truly Modernizing Medicine! The role will oversee the agile sprint team with a key focus on establishing clear business problem statements and goals of each project, while ensuring that the scope and design of the projects address critical business improvements. Your Role: Create project plans, monitor and report project status, risks, changes, and ensure alignment with stakeholders through effective communication. Establish clear problem statements, future vision goals, and associated project scope; ensure that the project scope and design address the strategic goals and vision of executives and stakeholders. Manage multiple projects for various automation initiatives, track cross-project dependencies, obtain buy-in with core stakeholders, and manage visibility into portfolio progress and roadmaps. Create accountability throughout the stakeholder team, ensuring that action items and follow-ups are completed by creating a positive, enthusiastic, team-oriented environment. Complete typical business analyst work, depending on the size of the project, including requirements gathering, design documentation creation, obtaining stakeholder sign-off, and deployment management. Lead high-profile projects with a greater degree of autonomy and develop strategic approaches to the plans tailored to the specific department's goals. Create and execute change management plans, including impact analysis, training plans, communication schedules, and overall execution of change management. Manage agile sprint planning and sprint execution, partner with other development groups in the company to align on sprint and change management timelines. Contribute to the development of new practices, techniques, and standards, and is recognized as a project expert. Serves as an escalation point for all projects and issues across teams; develops and implements processes for the mitigation of future issues and the management of stakeholder expectations. Skills & Requirements: Bachelor's Degree, required in either Business Administration, Healthcare, or other relevant degree preferred. Scrum Master Certification, preferred. PMP Certification, preferred. Six Sigma Certification, preferred. Minimum of 2-3 years of relevant project management and/or management experience, plus at least 2 years of relevant business experience Minimum 2-3 years of experience with clinical environments or on business-transformative projects Experience with Salesforce, Jira, Asana, Smartsheet, Salesforce, or similar CRM products An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective Willingness to roll up sleeves and get the projects completed, oftentimes owning deliverables outside of the typical project management swimlane; possesses a growth mindset and is eager to learn new skills and processes Experience working on technology teams, working with outside vendor developers, executing Scrum agile ceremonies A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus Ability to lead a cross-functional project team and work with peers in a team effort Demonstrated ability to manage multiple priorities and deadlines A well-organized and self-directed individual who is able to work independently without direct supervision Experience communicating with company leadership, managing steering committee audiences, comfortable leading large meetings, and public speaking Experience creating and executing change management plans, with training and communication deliverables Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results #LI-LM1 #REMOTE ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

Responsibilities

The Project Manager will manage all aspects of project life cycles for internal Client Services projects, focusing on efficiency and customer experience improvements. This role includes creating project plans, monitoring progress, and ensuring alignment with stakeholders.