Our Project Managers are key players to run the delivery and governance of Projects & Platforms enabling the Society to achieve its priorities by providing core change leadership capabilities wherever needed and demanded by the Society.
We’re looking for a Project Manager with passion, determination and enthusiasm that will help us achieve the best ways of delivering value now and in the future.
You can expect to work alongside experts in technology change, banking, security, risk and controls as well as colleagues who understand how our branch and customer contact systems operate and how best to deliver exceptional service.
As a successful candidate you’ll be comfortable identifying and implementing appropriate methodologies for the delivery of change, enabling a team to perform at their best and ensuring the correct governance and controls are applied throughout the change lifecycle to provide a safe, collaborative and commercially productive working environment; Managing timelines/plans, finance, third parties and stakeholders both on and offshore.
The Project Manager will support the Society to achieve its priorities by providing core change leadership capabilities wherever needed and demanded by the Society. This may include, for example, services such as Project Management, Agile Project Management / Scrum team management, Business and Regulation-led Change management and Cost Optimisation. You will be part of the Colleague Servicing value stream, which sits within Customer Servicing CIO as part of the overall COO team in Nationwide.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

For the role of Project Manager, we are looking for a track record of running governance and technology projects . That means we expect you to have skills in the following:

• Defining the project scope, objectives, and deliverables
• Developing project plans, including schedules, resource plans, dependency management plans, risk management plans, using Jira and Confluence
• Managing and tracking project activities, schedules, and resource allocation, Ensuring project deliverables are achieved within approved budgets and timeframes
• Accountable for removing blockers and the pro-active identification, communication and resolution of risks and issues
• Building strong communication plans and working relationships through coordinating and leading cross-functional project teams and business stakeholders including the facilitation of project meetings, decision making and problem solving.
• Lead a part of the value stream/product team and or project team resources to ensure Business, Regulation, Technology Service/Run process & control requirements are met in accordance with policy & control standards, ensuring the project and team adhere to the value delivery framework
• Identify where relevant continuous improvement measures to in inflight initiatives, post programme/project reviews and directly into methodology revisions, supporting towards fostering a learning culture based on continuous improvement and a thirst for innovation whilst acting as a change agent for the Society with a focus on facilitating efficiency improvements

QUALIFICATIONS, EXPERIENCE, AND KNOWLEDGE:

• Experience in change delivery for the level of role required (including project management, release management, inception, delivery, demand planning and PMO) within small to medium scale complex change environments
• Experience in leading & developing high performing teams, incl. internal & service partner resources, working in a close knit trio with production management and engineering disciplines.
• Experience in managing technology change with regular production implementation cadence, coordinating releases through a fixed capacity team structure
• A track record of managing release, coordinating production implementations
• Knowledge of change and run methodologies recognisable either within the Society or at Industry
• Good business / regulation knowledge as required in order to deliver complex
• change initiatives on behalf of regulated parts of the business

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

WHAT YOU’LL BE DOING

As a successful candidate, you will be managing technology change and coordinating production releases through a fixed capacity value stream team structure; Working in a close-knit trio with Product and Engineering to manage the teams capacity, scheduling and delivering priority outcomes, technology stability and business value. This will involve leading and enabling cross functional, multi-discipline teams across split locations; Pulling together end to end plans, working to identify and manage risks, issues and dependencies with the required governance controls and tooling.

For the role of Project Manager, we are looking for a track record of running governance and technology projects . That means we expect you to have skills in the following:

• Defining the project scope, objectives, and deliverables
• Developing project plans, including schedules, resource plans, dependency management plans, risk management plans, using Jira and Confluence
• Managing and tracking project activities, schedules, and resource allocation, Ensuring project deliverables are achieved within approved budgets and timeframes
• Accountable for removing blockers and the pro-active identification, communication and resolution of risks and issues
• Building strong communication plans and working relationships through coordinating and leading cross-functional project teams and business stakeholders including the facilitation of project meetings, decision making and problem solving.
• Lead a part of the value stream/product team and or project team resources to ensure Business, Regulation, Technology Service/Run process & control requirements are met in accordance with policy & control standards, ensuring the project and team adhere to the value delivery framework
• Identify where relevant continuous improvement measures to in inflight initiatives, post programme/project reviews and directly into methodology revisions, supporting towards fostering a learning culture based on continuous improvement and a thirst for innovation whilst acting as a change agent for the Society with a focus on facilitating efficiency improvement