Project Manager – Customer Support at Neuver

Gdynia, Pomeranian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project management, Customer support, Sales order management, Field service coordination, Maritime solutions, Technical documentation, D365, Relationship building, Steering gear systems, Rudder systems, Cross-functional collaboration, Revenue management, Cash flow improvement, Communication, Planning, Problem solving

Industry

Maritime Transportation

Description

Set Sail with Neuver Maritime – The Trusted Life-Cycle Partner in Maneuvering Solutions We are excited to offer a unique opportunity as Project Manager – Customer Support at Neuver Maritime. At Neuver Maritime, our mission is to ensure Safe and Efficient Maneuvering at Sea. With a legacy dating back to 1953 and the esteemed histories of Tenfjord, Frydenbø, Rolls-Royce, and Kongsberg, we bring unparalleled expertise to the maritime industry. From our facilities in Norway and strategic locations worldwide, we ensure we are always close to our customers. We are establishing a robust service and support network to provide unparalleled support wherever our customers operate. We are among the market leaders, delivering high-quality steering gears and rudders, developed in the harsh, icy conditions of the North Sea. Our units are sailing on over 14,000 vessels globally, underscoring our commitment to quality, safety, and reliability. With a lifecycle focus, we ensure continuous support throughout the vessel’s lifetime. At Neuver Maritime, you’ll find a supportive and dynamic work environment with great colleagues, a fun and inclusive atmosphere, and ample opportunities for personal and professional development. Project Manager – Customer Support Join Neuver Maritime as a Project Manager – Customer Support and play a pivotal role in our mission to ensure safe and efficient maneuvering at sea. In this role, you will leverage our rich legacy and cutting-edge technology to drive customer satisfaction and project success. Your expertise in project management will help us deliver high-quality steering gears and rudders to our global clientele, ensuring their needs are met with excellence. As a Project Manager – Customer Support, you will: Manage service inquiries Handling of sales orders and coordination of deliveries · Coordinate and finalize field service assignments, ensuring all documentation is complete and the project is ready for invoicing · Manage upgrade projects Collaborate with cross-functional teams across our global organization to ensure seamless project execution and customer satisfaction Utilize your knowledge of maritime solutions to innovate and improve our products and services. Build and maintain strong relationships with customers, providing them with unparalleled support and service, while driving revenue and cash flow improvements. Qualifications and Experience: A technical background, preferably with project management experience Technical understanding of rudder and steering gear systems is advantageous Familiarity with D365 is beneficial – necessary training will be delivered Proficiency in English, both written and verbal Commercial interest and understanding Personal Attributes: Act on own initiative, make things happen, and accept responsibility for the results Build a useful network of contacts and relationships and utilize it to achieve set goals Use a methodical and systematic approach, plan ahead, define clear priorities, and allocate resources effectively Communicate in a clear, precise, and structured way Cooperate well with others, share knowledge, experience, information, and support others in the pursuit of team goals What We Can Offer: Competitive salary and benefits package Flexible working hours and the option to work remotely or from a home office International work environment and multidisciplinary team collaboration A supportive and inclusive work environment. Join a team with great colleagues, a fun and inclusive atmosphere, and a culture that values collaboration and innovation If there are any questions we have not answered above, or you want to simply find out more about us, please contact Bendic Ottem, VP Service Operations by email: bendic.ottem@neuver.com Apply now and join Neuver Maritime!

Responsibilities

The Project Manager will manage service inquiries, sales orders, and field service assignments while overseeing upgrade projects. They will collaborate with cross-functional teams to ensure seamless project execution and maintain strong customer relationships.