SKILLS:

• Strong Project Management skills (8+ years, PMP / PMI /• ITIL / six sigma certification a big plus)
• Delivery and results oriented
• Strongly focused on quality, customer success and driven by results
• Relevant experience in delivery of SAP or Epicor Projects, Outsourcing, AMS and Hosting engagements
• Working in virtual teams and global environments
• Has worked in partner centric, hybrid environments
• Management of difficult client situations
• Excellent relationship management
• Excellent presentation, communication and moderator skills
• Analytical thinking and decision making ability
• Willingness to travel
  Flexible work from home options available

PROJECT AND DELIVERY MANAGER DUTIES AND RESPONSIBILITIES

• Duties include planning, designing, executing and monitoring every aspect of a specific project. Depending on the requirements of the client and their level of experience or seniority, Project and Delivery Managers can handle one or multiple projects at a time.

OTHER DUTIES AND RESPONSIBILITIES:

• Meeting with top management and clients to identify project requirements, delivery timelines and costs
• Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements
• Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management and other stakeholders
• Working effectively with relevant stakeholders for efficient project implementation
• Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders