Responsibilities

• Performs project management for assigned customers, overseeing all aspects of the projects from inception to closure.
• Effectively communicates project targets and goals to all relevant stakeholders promptly and clearly.
• Coordinates the resolution of complex issues and questions with Engineering.
• Tracks project milestones and deliverables to ensure successful and timely
• delivery of projects based on agreed-upon contract terms.
• Manages all contract requirements to completion.
• Efficiently manage the customer and internal resources to meet all established
• milestones, ensuring targeted completion dates are achieved using internal
• project management tools.
• Serves as the point of contact for customers and systematically tracks and addresses
• all customer questions and requests.
• Uses the implementation playbook to guide the process for implementing and
• integrating with additional customers.
• Trains clients on EchoTwin AI's software.
• Proactively engage customers through regular touchpoints to deliver insights
• around customer engagement.
• Establish, implement, and maintain an effective Project Plan to ensure all
• deliverables are met, and the Project is on schedule.
• Provides the department with leadership to support critical initiatives.
• Support Quality Organization in Implementing methods to inspect, test, and evaluate
• products, ensuring that products adhere to quality standards.

Qualifications

• A bachelor’s degree, PMP, and/or related project management certifications are preferred.
• 5+ years of experience in customer-facing project management with customer--
• relationship responsibilities.
• Proven leadership/team management skills with the ability to optimize team
• performance and development (Growth Mindset approach).
• Excellent analytical and problem-solving skills.
• Hands-on approach in taking charge of issues and seeing them through to
• resolution.
• Ability to operate under deadlines while still meeting standards.
• Excellent verbal and written communication.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in various fields, including Computer Vision, GenAI, Digital Twin, Government Contracting, Systems and Device Engineering, Operations, Communications, and more!

• Options for medical, dental, and visio