We are looking for a Project Management professional to join our London based team as part of the growth plan for StoreForce Solutions across the EMEA region. The role is hybrid, with a weekly presence expected in our London office based in SE1. The ideal candidate will be a qualified project manager (ideally an Agile methodology) with a proven track record in project management within SaaS; ideally from within retail-tech or workforce management.

EXPERIENCE / KNOWLEDGE

• Proven experience (3+ years) managing projects from initiation to completion in service led retail.
• An interest and passion for retail / SaaS product
• Demonstrated ability to manage cross-functional teams, stakeholders, and vendors.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with diverse teams.
• Strong problem-solving, decision-making, and organizational skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Evidence of accreditation as a project management professional in the form of a formal certification in a project management methodology such as Agile or similar.
  StoreForce is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment that is diverse and inclusive. This starts by welcoming and encouraging applications from all individuals including those with disabilities. If you require any adjustments in relation to your application, please email recruitment@storeforcesolutions.com.
  We never accept or respond to speculative applications from third party recruiters and work only with preferred suppliers.
  What is our benefits package?

We offer a comprehensive range of benefits:

• Genuine flexibility and autonomy
• A great place to learn and develop professionally
• Healthcare cash-plan.
• 25 days’ leave each year.
• Your birthday off.
• Enhanced contributory pension scheme.
• Enhanced family leave policies.
• A recruitment referral bonus scheme.
• The ability to participate in tax free salary sacrifice schemes
• Up to 3 days’ off to actively support a charity of your choice.
• Long service awards.

1. Project Planning – Manage project activities for on-time delivery

• Develop detailed project plans, including timelines, resources, and budgets, ensuring that all project requirements are well understood and defined.
• Lead cross-functional teams to ensure project milestones are met.
• Assign tasks, monitor progress, and adjust resources as needed to meet deadlines.
• Maintain accurate project documentation including status reports, meeting notes, and deliverables.
• Provide regular status updates to leadership and stakeholders.

1. Client & Stakeholder Communication and Risk Management

• Serve as the main point of contact for clients and stakeholders.
• Provide regular updates on project status, risks and progress towards goals.
• Identify project risks and issues; Develop mitigation strategies and resolve problems as they arise to keep the project on track.
• Ensure that all deliverables meet the company’s quality standards and client expectations.

1. Process Improvement

• Continuously evaluate project processes to identify opportunities for improvement in project delivery, efficiency, and client satisfaction.
• Conduct post-project evaluations to identify lessons learned, opportunities, and best practices for future projects; Write and distribute project post-mortems.

Key Performance Indicators (KPIs)

• On Time Delivery – Client deployments