Job Function: Project Management
Date Posted: 25 Jul 2025

Job Requisition ID: 2238

• Enjoy a rewarding leadership opportunity in a supportive environment
• Full-time, Fixed Term 6 month contract

About Triple Zero Victoria
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.
About the Role
The Project Manager is a key and active participant of the Office of the Chief Executive Officer (CEO) and Emergency Communication Services departments at TZV. This role is critical to supporting the planning, delivery, and implementation of the ambulance operational plan and related business case.
The Project Manager will lead project management activities across multiple workstreams, ensuring delivery in line with the agreed scope, timelines, and government commitments. Working within TZV’s Project Management Framework, the role will coordinate project activities, support communication and engagement initiatives, and contribute to the development of high-quality briefings, reports, papers and submissions. A key focus of the role is supporting operational design and improvements to ensure the proposed models, processes, and systems are fit for purpose and meet the needs of the organisation and its partners.

Day to day responsibilities include:

• Coordinate internal and external resources, working collaboratively across TZV and with Ambulance Victoria to deliver project activities and achieve defined objectives and milestones
• Prepare and contribute to high-quality briefings, reports, papers, and submissions for executives, governance bodies and external stakeholders
• Collaborate closely with the Senior Manager, Operations (Ambulance) and lead the Program Officer, to support stakeholder engagement, governance and secretariate functions, and delivery of key project outcomes
• Monitor, evaluate and report on project progress against scope, time, cost, quality, risk and benefit parameters, and implement corrective actions
• Contribute to the preparation and monitoring of project financials, including financial estimates, tracking actuals, and supporting procurement and contract processes

About You

The successful candidate will have completed a Tertiary qualification in Project Management and/or Project Management Qualification (PRINCE2, PMBOK, or equivalent and have demonstrated experience in project management in medium to large technology projects and will possess the following skills & attributes:

• Strong stakeholder engagement skills with a focus on exceeding customer expectations
• Detail-oriented, process minded and copes well managing high volumes of work
• Demonstrated ability to oversee, direct and manage a multi-disciplinary project team
• Excellent written and verbal communication and presentation skills
• Experience in a health setting, particulary call taking and dispach setting is desirable

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000’s of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
How to Apply
From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.
Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.
For a confidential discussion, please email Careers@triplezero.vic.gov.au.
Recruitment agency applications will not be accepted.

• Coordinate internal and external resources, working collaboratively across TZV and with Ambulance Victoria to deliver project activities and achieve defined objectives and milestones
• Prepare and contribute to high-quality briefings, reports, papers, and submissions for executives, governance bodies and external stakeholders
• Collaborate closely with the Senior Manager, Operations (Ambulance) and lead the Program Officer, to support stakeholder engagement, governance and secretariate functions, and delivery of key project outcomes
• Monitor, evaluate and report on project progress against scope, time, cost, quality, risk and benefit parameters, and implement corrective actions
• Contribute to the preparation and monitoring of project financials, including financial estimates, tracking actuals, and supporting procurement and contract processe