Project Manager for Operational Development and Management - MVNO Business at Rakuten

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Operational Management, Process Design, Requirements Definition, Risk Management, Cost Management, Stakeholder Coordination, Vendor Management, Telecommunications Knowledge, Business Process Reengineering, System Requirements Definition, Communication Skills, Problem-Solving Skills, Performance Reporting, Budget Management, Schedule Management

Industry

Software Development

Description

Job Description: Business Overview Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offers more than 140 services worldwide, of which Communications & Energy Company is the division that operates the cell phone business and other telecommunications and electric energy-related businesses. Please see below for a list of Communications & Energy Company's services*. https://corp.rakuten.co.jp/about/company/communications_energy.html Department Overview As MVNO operator provides mobile lines to corporate clients utilising Rakuten's various services (marketplace, travel, cards, payments, etc.) and as shareholder benefits. Our current business scale is approximately 500,000 lines. MVNO Business Department provides project support, operational quality management, and design assistance for SIM distribution initiatives (such as shareholder benefits) undertaken by various Rakuten business units. We manage each SIM distribution project involving numerous stakeholders within Rakuten, including BPO, delivery, and systems vendors. These initiatives attract significant internal attention, offering opportunities to participate in the rapid launch of dynamic projects. Position: Why We Hire Recruitment for additional staff. Within the Rakuten Group, SIM distribution initiatives continue to expand from the perspective of enhancing customer loyalty across various services, and have come to play an increasingly vital role within the company. Within this context, multiple new initiatives often proceed simultaneously. We are recruiting for this position with the expectation that individuals with project management experience will drive the management of these initiatives. Position Details In addition to project management duties (progress management, issue management, cost management, schedule management, etc.) for new initiatives (projects), you will be responsible for overall management including process design and requirements definition for system construction. Specifically: - Defining project objectives, scope, schedule, budget, and resources - Creating, updating, and managing progress of the work breakdown structure (WBS) - Scrutinising, evaluating risks, and considering countermeasures - Managing cost forecasts and actuals - Coordinating, communicating, and setting up/facilitating meetings between relevant departments - Preparing project progress reports and performance reports Work Environment MVNO Operation Section is broadly divided into two groups: Process Standardization Group and Project Implementation Operation Group. These comprise three and five members respectively. With members possessing diverse backgrounds including project management, problem-solving skills, and operational experience, the department drives the development of new initiatives and operational improvements. Mandatory Qualifications: - At least three years' experience as a Project Manager or Project Direction Desired Qualifications: - Operational knowledge or project experience within the telecommunications industry (particularly MVNO/MNO) - Knowledge of MNO services, networks, billing systems, customer management systems, etc. - Experience in business process design and improvement, including BPR (Business Process Reengineering), and project experience in operational efficiency and optimisation - Experience in system requirements definition and design: Experience translating business requirements into system requirements and collaborating with external vendors and development teams to advance concrete designs. - Vendor management experience (negotiating contracts with multiple external vendors, progress management, quality control, and cost management) - English proficiency #business #communicationsandenergy #director #projectmanager Languages: Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details

Responsibilities

The Project Manager will oversee project management duties including progress, issue, cost, and schedule management for new initiatives. They will also be responsible for overall management including process design and requirements definition for system construction.