REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Must be personable and able to maintain good relationships with customers, vendors, and co-workers.
• Proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in related field, which may include Industrial Distribution, Business, or Engineering, required.
• Sales/project management experience and experience in the water/wastewater industry preferred.
• Certification may be required in some areas.
• At least three years of related experience required.
• PMP, PgMP, CAPM, and/or comparable project management certifications highly desirable.

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• Collaborates with stakeholders to ensure projects are completed on time and to specifications.
• Delegates work and assignments to team members based on expertise, work experience, and time constraints.
• Directly supports outside sales.

DUTIES/RESPONSIBILITIES:

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Maintains regular contact with general contractors to ensure that required materials are being delivered on time to specifications and within agreed upon price budget with accuracy and efficiency.
• Coordinates with production teams, procurement, and shipping/receiving to ensure materials are built, ordered and delivered as per agreements with contractors.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting with estimation/procurement departments, vendor price lists & multipliers.
• Procures and maintains inventory levels necessary to fulfil project requirements.
• Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties as necessary.
• Outlines the tasks involved in the project and delegates accordingly.
• Conducts cost analysis, estimating expected costs for the project.
• Prepares and implements a budget based on estimates.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).
• Addresses questions, concerns, and/or complaints throughout the project.
• Acts as a liaison between company, customers, and vendors.
• Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.
• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Performs other related duties as assigned.