Project Manager at Global-e

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Customer Satisfaction, Leadership, Technical Understanding, Interpersonal Skills, Organizational Skills, Multi-tasking, Problem Resolution, E-commerce Platforms, Software Development, Web Technologies, Communication, Flexibility, Team Motivation, Coaching, Escalation Management

Industry

technology;Information and Internet

Description

We are looking for an experienced Project Manager who will partner with Global-e and will be responsible for integration processes with our clients. The project manager is responsible for the implementation of clients’ projects after contract closure. The project manager Serves as the project liaison between the company and the client and is responsible for all aspects of the project (such as delivery (via the delivery group), relationship, timetables, releases and services). The project manager represents the client within Global-e and Global-e in front of the client. The project manager works Independently, under general and professional guidelines, on routine tasks, problem resolution and any escalations, when required. Responsibilities Managing work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements Complete accountability, from engagement to launch, for all planning, commitments and on time delivery of Global-e solution to customers Customer facing – focal point. Responsible for customer satisfaction Facilitate, synchronize and track progress of the various cross-company teams: Development, Product, infrastructure, integrations, etc. Communicate the progress to customers and internal bodies Requirements At least 3-5 years’ experience as project manager Japanese – Near Native (JLPT N1) English- Fluent Managing external customers - a must! Prior experience with e-commerce platforms such as Shopify, Magento, or SFCC is highly preferred. Leadership - Motivating the team, serving them, coaching them and inspiring others. Ability to understand tech concepts. technical background with understanding and/or hands-on experience in software development and web technologies – plus Excellent interpersonal skills Solid organizational skills including attention to detail and multi-tasking skills Excellent additional language - advanced Multi-task and work well under deadlines in a changing environment. Independently manage and prioritize task assignments. Ability to be flexible and work extended hours as required. Experience in close working interactions with distant teams. Must be based in Japan. This is a full-time position, Monday to Friday, with hybrid working arrangements. The role will require you to be in the Tokyo office 3 days a week. Our standard working hours is 9am-6pm.

Responsibilities

The Project Manager is responsible for managing the integration processes with clients and ensuring the successful implementation of projects after contract closure. They serve as the liaison between the company and the client, overseeing all aspects of the project including delivery, timelines, and customer satisfaction.