ROLE OVERVIEW

This role is responsible for planning element of the tender review, planning for orders from customer order receipt to delivery.
This is a critical role within IMI Thompson Valves and responsible for monitoring and ensuring the cost of projects are maintained within budget. They will ensure that each project is capable of delivering the businesses margin targets and that resource holders are aware of slippages to achieve on time delivery.
The post holder will be required to evaluate, as part of the tender review process, the technical and commercial elements of a sales enquiry to ascertain the necessity for projects involvement; producing project plans for contract/orders where they are the point of contact for both the business and customer.

KEY RESPONSIBILITIES

Duties will include but not be limited to:

• Evaluate all technical and commercial elements of a sales enquiry; developing a project plan.
• Produce proposals resulting from enquiries arising from the Sales team’s activities. This will include the following:
• Estimates of time required to undertake design and manufacturing of the solutions proposed.
• Taking a lead in identifying and managing risks throughout the quotation process and liaising with various other colleagues as required to perform risk mitigation tasks.
• Undertaking and producing reports on margin analysis against planned delivery.
• Occasionally accompanying the sales team or delivering proposal presentations and contract reviews at the customer’s site. This may include international travel.
• Act as the customer interface for the duration of a project/order/contract giving the customer regular status reports (some contractual) or dealing with the customer on issues with the project/order/contract.
• Participate in customer visits/quality reviews to final product acceptance.
• Develop and maintain key account management relationship with the customers.
• Ensure that the customer order/quotation have been reviewed for export compliance.
• Deliver a written report on a weekly basis status of projects.
• Produce project plans, which are regularly updated and issued to the team involved in meeting the customer’s delivery schedule.
• Call regular project meetings, taking the minutes and ensuring action are maintained, escalating if delivery is not maintained.
• Manage a robust process that tracks project margin throughout the project execution to ensure margins are maintained, and mitigation plans developed with functional leaders are delivered.
• Use the Enterprise Resource Planning (ERP) process to maintain project status and costs and support the production planning process.
• Work alongside the Design and Sales teams to provide technical assistance to help increase sales revenues.
• Prioritise the activities in the defined pre-production route to the point of release to manufacture.
• Maintain customer delivery status through liaison with elements of the business and communicate with customers as necessary.
• Develop a weekly project progress report that details timeliness, margin status, cost to complete and risks.
• Receive, translate and resolve technical enquiries with engineering support.
• Perform other such duties commensurate with the nature and level of the post as may be reasonably required.