Company
HENSOLDT Optronics GmbH
Full time / Part time:
The position can be filled in full or part time.
Summary
For the department “Integrated Logistic Support and In-Service Support Optronics” (ILS / ISS) we are looking for a “Project Manager in Customer Services (f/m/d)” at the Oberkochen site as soon as possible.
The department “Integrated Logistic Support and In-Service Support Optronics” is responsible for establishing the availability of the corresponding HENSOLDT products and the subsequent supply and customer support.
In the ILS phase, the department lays the logistical foundations for a successful service business for HENSOLDT Optronics Customer Service. In the utilization phase, the team provides various services on the basis of contractual agreements in order to keep customers’ optoelectronic products and systems in operation with the highest possible availability.

Your Tasks

• Management of in-service support projects to maintain or restore the operational readiness of complex electro-optical systems in the security and defense industry
• Planning, control and implementation of measures to maintain the availability of complex naval and security systems
• Preparation of comprehensive service and spare parts offers
• Acquiring, drafting, negotiating and managing full-service and subcontractor contracts in close cooperation with customers, external partners, suppliers and internal and external subcontractors
• Definition, agreement and approval of work packages with regard to service content, deadlines, interfaces, target costs and deadlines
• Managing the provision of services (nationally and internationally) as well as reporting and invoicing
• Ensuring that projects achieve their objectives, particularly in terms of costs, time, performance and quality
• Acquiring and maintaining, as well as drafting and negotiating service contracts
• Developing and implementing comprehensive service concepts and preparing external offers for the provision of services

Willingness to travel internationally is required.

Your Profile

• Completed technical studies supplemented by business management knowledge or comparable
• Several years of experience in technical project management
• Experience in obsolescence management, change management and configuration management as well as knowledge of life cycle management
• Experience within the defense industry or a military background is advantageous
• Very good knowledge of logistical requirements of military systems as well as the required services and good knowledge of export and ITAR regulations
• Proficient with MS Office, Sharepoint applications and SAP
• Strong organizational skills and ability to manage several topics and projects in parallel
• Ability to work in a team, assertiveness and strong communication skills
• Business fluent in German and very good knowledge of English, further language skills advantageous

Happy to hear

• Work on extraordinary high-tech products at the limits of physics
• Fair, performance-related remuneration, plus special payments
• Flexible working time and workplace models
• Company pension scheme
• Individual development and training opportunities
• Family-friendly working conditions and meal & snack options
• Health promotion and mobility offers

Discover more about our benefits "

• Management of in-service support projects to maintain or restore the operational readiness of complex electro-optical systems in the security and defense industry
• Planning, control and implementation of measures to maintain the availability of complex naval and security systems
• Preparation of comprehensive service and spare parts offers
• Acquiring, drafting, negotiating and managing full-service and subcontractor contracts in close cooperation with customers, external partners, suppliers and internal and external subcontractors
• Definition, agreement and approval of work packages with regard to service content, deadlines, interfaces, target costs and deadlines
• Managing the provision of services (nationally and internationally) as well as reporting and invoicing
• Ensuring that projects achieve their objectives, particularly in terms of costs, time, performance and quality
• Acquiring and maintaining, as well as drafting and negotiating service contracts
• Developing and implementing comprehensive service concepts and preparing external offers for the provision of service