Recording, analyzing and consolidating internal and external operational requirements for the further development of the product and service range in the areas of leasing / loans and hire purchase.
Central coordination of OPS projects and creation of the business cases required for evaluation.
Identifying and driving process optimizations in operations with a significant impact on the business and customers.
Preparation, participation and follow-up of regularly held project meetings, as well as close coordination with IT and B2B program management.
Formation of project teams, coordination with the project team for OPS projects
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