Your skills and experience will include: 

• Demonstrated experience delivering complex business analysis across digital transformation, technology and business improvement initiatives.
• Experience in larger and more complex projects and/or working across multiple projects 
• Experience process mapping using BPMN or BPMN2.0
• Proficiency in requirement elicitation techniques, process modelling, and documentation. 
• Familiarity with agile methodologies and the software development lifecycle. 
• Excellent communication skills, both verbal and written, with the ability to interact effectively with clients and cross-functional teams. 
• Exceptional problem-solving skills and the ability to think critically and creatively. 
• Strong organisational skills with the ability to manage multiple projects simultaneously. 
• Proficiency in using business analysis tools and software. 
• Strong relationship management and customer service experience. 
• Good understanding of Project Management and Business Analysis methodologies, Systems Development Life Cycle (SDLC) principles and practices. 
• Proficient in business process modelling and re-engineering.
• Advanced facilitation and presentation skills. 
• Proven ability to understand information systems and technology concepts and issues.

Desirable Criteria:

• Project management experience.
• Strong service management knowledge and experience (ITIL or equivalent).
• Experience working in complex IT environments.
• Experience across multiple software solutions and industries.
• Previous consulting experience highly regarded.
• Experience across one or more of the following industry sectors: Health & Human Services, Critical Infrastructure, Natural Resources, Government.

Desirable Certifications:

• CBAP, CCBA or equivalent business analysis certification.
• Agile / Scrum certification (PSPO, PSM or equivalent).