Project Manager at NATO

, , -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Team Leadership, Software Development, System Integration, Relational Database, Web Technology, User Authentication, System Administration, Cyber Security, Public Sector Procurement, Process Improvement, Prince2, Cloud Migration, Contract Management, Business Applications, Quality Management

Industry

IT Services and IT Consulting

Description

1. SUMMARY Within the International Staff (IS), the Information, Communication and Technology Management (ICTM) office provides support and services to the North Atlantic Council (NAC), its Committees, IS staff, and, when required, to Member and Partner Nation Delegations based in the HQ. The Office comprises of two pillars: Business Solutions Management (BSM) and Digital Information Management Services (DIMS). Within ICTM, the Business Solutions Management (BSM) service oversees and directs the full lifecycle of all NATO HQ IT systems including developing and implementing business applications as well as the evolution and transformation of all digital services. The Integration and Coordination Unit (ICU) sits in the BSM service and participates in the implementation, transition and upgrading of software to complement and enhance office productivity as well as to support organisational efforts to institute Digital Transformation and Cloud adoption. In the foreseeable future some of the NATO HQ ICT infrastructure will be integrated into a centralised NATO-wide data centre and/or Cloud infrastructure. The Project Manager is responsible for the implementation of new systems and software packages in support of business requirements as well as the coordination of security accreditation activities. They manage multiple projects of varying size and complexity for applications and systems for use in the NATO Headquarters (HQ) environment. The project manager is responsible for scoping, planning, execution and monitoring the projects to deliver on schedule, to budget and compliant with the relevant NATO CIS policies. S/he manages the relationship between technology and business at the project level and is responsible for the resources management, finance management, quality management, control management and business continuity of the projects. 2. QUALIFICATIONS AND EXPERIENCE ESSENTIAL The incumbent must: • have a University degree with specialisation in computer information systems or computer science or other relevant field(s) for this post; • possess a minimum of 2 years’ professional experience with a combination of at least two of the following domains within an ICT environment: project management, team leadership, software development and/or system integration; • have experience with or understanding of relational database environments such as Oracle and Microsoft SQL Server; • have experience with or understanding of web technology; • have applied knowledge of user authentication technologies and system administration in a Microsoft environment; • possess experience with cyber security aspects (ideally in environments with high security requirements); • have proven experience in ICT-related public sector procurement processes; • have experience in formal project management and process improvement methodologies such as Prince2, Software Capability Maturity Model (CMM), etc.; • possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; II (“Elementary”) in the other. DESIRABLE The following would be considered an advantage: • project management certification, such as Prince2 or PMI Project Management Professional (PMP); • have proven experience in the role as project manager or project coordinator with one or more projects related to the migration of applications to the cloud; • experience with contract or service-level-agreement management; • experience managing projects implementing business application functions such as document management/handling, content management, workflow and database systems. 3. MAIN ACCOUNTABILITIES Project Management Follow a structured project management methodology for activities (e.g., Prince2). Estimate size, duration and resource requirements for projects. Monitor and oversee projects on an ongoing basis, evaluating progress and quality, managing issue resolution processes and taking corrective action as necessary. Track financial reports for projects, provide and implement action plans to mitigate risks when applicable. Develop all relevant project documents, such as project plans, project initiation documents, highlight reports, end stage reports, exception reports, project closure reports, etc. Ensure proper transition to operations and Service Level Agreement (SLA) updates when applicable. Lead the post-implementation review evaluating project results, including client satisfaction. Expertise Development Utilise a rigorous process of tracking tasks, schedule, and controlling project risks and issues. Help analyse and discuss the potential risks/benefits involved in using the specified technology solution to address the business requirements. Work with procurement, software and hardware vendors to develop Statements of Work (SOW) or Objectives (SOO) and conduct other aspects of the acquisition process. Knowledge Management Organise and run meetings of project staff, internal clients and suppliers (internal and external). Participate in and support cross-technology process improvement initiatives. Contribute to continuous improvement by leveraging quality improvement methodologies (CMM, PMI, Prince2, etc.). Stakeholder Management Interface with the project board, internal clients, technology teams and suppliers. Apply knowledge of Organization standards and vendor practices in project management to ensure successful delivery of the project. Information Management Maintain oversight of proper project documentation in collaboration with the Project Support function. Guide and advice on the Information Management procedures for the Unit and contribute to its further development. People Management Coordinate with the members of the team involved in the project - to develop further the project management skills as well as from a workload management perspective - including package integrators/software developers, technical and data analysts, documentation specialists and testers. Ensure the development of team members through sound and inclusive management principles. Create a motivating and effective project team. Perform any other related duty as assigned. 4. INTERRELATIONSHIPS The incumbent is a member of the Integration and Coordination Unit and reports to the Team Leader of this Unit. They work in close collaboration with other staff members of ICTM, in particular the Application Delivery and Support teams, the Business Relationship Management team, the NATO Office of Security as well as with several support teams of the NATO Communications and Information Agency. They coordinate - as appropriate - with staff members of various Divisions from the NATO HQ for assigned projects. Direct reports: N/a Indirect reports: N/a. 5. COMPETENCIES The incumbent must demonstrate: • Achievement: Works to meet standards; • Analytical Thinking: Sees multiple relationships; • Clarity and Accuracy: Checks own work; • Conceptual Thinking: Applies learned concepts; • Customer Service Orientation: Takes personal responsibility for correcting problems; • Empathy: Is open to others' perspectives; • Impact and Influence: Takes multiple actions to persuade; • Initiative: Is decisive in a time-sensitive situation; • Teamwork: Solicits inputs and encourages others. 6. CONTRACT Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract. Contract clause applicable: In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity. The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations. 7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal (link); For all other applications: www.nato.int/recruitment Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process. Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities. NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate. 8. ADDITIONAL INFORMATION NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply. NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process. Candidates will be required to provide documented medical evidence to support their request for accommodation. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment. For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab. NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. For more info please click here.

Responsibilities

The Project Manager is responsible for the implementation of new systems and software packages in support of business requirements, managing multiple projects of varying size and complexity. They oversee project scoping, planning, execution, and monitoring to ensure timely and budget-compliant delivery.